If you are doing an "upgrade" installation of W98SE, then your problem may very well be that the older W95 drivers are still on the system and will not function correctly under W98SE. To remedy this, you should remove the modem and the drivers before doing the upgrade. After the upgrade, reinstall the modem. W98SE has native drivers for most USRobotics Sportser modems. You should be able to install one of these drivers through the "Add New Hardware" Wizard in W98SE.
If you are doing a clean install (formatting the hard drive), then you can use the "Add New Hardware" Wizard to find one of the native Sportster modem drivers in W98SE
Steve
Message Edited by BigBrother on 01-29-2005 09:49 AM
Dell does not actually write hardware drivers. Dell's hardware drivers are actually written for Dell by the maker of the hardware.
The modem was sold as a "Dell-branded" modem and as a result, USRobotics provides no support at all for this modem. Dell will not provide support for it either since they did not sell it for use under Windows 98. They will provide support for it only under Windows 95.
Removing the modem and the driver completely before upgrading to Windows 98 will let you install a Windows driver for a US Robotics Sportster modem.
Dell sells us robotic 56k v.92 voice/fax that I believe is compatible with the dell xps d__ motherboard. the usr part # is usr5699b and dell part # a0136357. Could I resolve this problem by simply installing this new modem along with its driver prior or after I install win 98 rel2.
If that modem has a Windows 98 driver, then you should not have any problem. The part number that you mentioned (a0136357) is sold by Dell, but it is not a genuine Dell part. It is a USRobotics modem. You can find complete specs on it at this link:
The system requirements specify that it is compatible with Windows 98. The documentation also statest that the included CD has a Windows 98 driver on it. You should not have any problems.
If you are doing an "upgrade" install, you should remove your current modem and remove the drivers for the modem before doing the upgrade. Then you can install your new modem and the drivers.
I would suggest purchasing an external modem. The modem does not use your system resources and can be used with another computer, If you plan to upgrade in the future.
BigBrother
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January 29th, 2005 13:00
win95towin98,
If you are doing an "upgrade" installation of W98SE, then your problem may very well be that the older W95 drivers are still on the system and will not function correctly under W98SE. To remedy this, you should remove the modem and the drivers before doing the upgrade. After the upgrade, reinstall the modem. W98SE has native drivers for most USRobotics Sportser modems. You should be able to install one of these drivers through the "Add New Hardware" Wizard in W98SE.
If you are doing a clean install (formatting the hard drive), then you can use the "Add New Hardware" Wizard to find one of the native Sportster modem drivers in W98SE
Steve
Message Edited by BigBrother on 01-29-2005 09:49 AM
ctalia4000
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1.3K Posts
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January 29th, 2005 14:00
Hi
You will need to find a window 98 driver for your modem. Here is a link to USR. http://www.usr.com/support/s-main-menu.asp and to another modem driver site. http://list.driverguide.com/list/company1104/
win95towin98
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January 29th, 2005 14:00
BigBrother
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January 29th, 2005 15:00
win95towin98
6 Posts
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January 29th, 2005 18:00
Thanks bigbrother
You seem to be very knowledgeable on modems.
Dell sells us robotic 56k v.92 voice/fax that I believe is compatible with the dell xps d__ motherboard. the usr part # is usr5699b and dell part # a0136357. Could I resolve this problem by simply installing this new modem along with its driver prior or after I install win 98 rel2.
Thanks
BigBrother
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4.8K Posts
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January 29th, 2005 19:00
win95towin98,
If that modem has a Windows 98 driver, then you should not have any problem. The part number that you mentioned (a0136357) is sold by Dell, but it is not a genuine Dell part. It is a USRobotics modem. You can find complete specs on it at this link:
http://www.usr.com/products/home/home-product.asp?sku=USR5699B
The system requirements specify that it is compatible with Windows 98. The documentation also statest that the included CD has a Windows 98 driver on it. You should not have any problems.
If you are doing an "upgrade" install, you should remove your current modem and remove the drivers for the modem before doing the upgrade. Then you can install your new modem and the drivers.
Steve
ctalia4000
2 Intern
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1.3K Posts
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January 30th, 2005 01:00
Hi
I would suggest purchasing an external modem. The modem does not use your system resources and can be used with another computer, If you plan to upgrade in the future.