Hi Shiawa

I have the m6400 BUSINESS laptop and guesss what!

Dell have knobbled the webcam central and webcam manager for all BUSINESS computers, this was confirmed by Dell tech support.

I spent 8 hours trying to get this working, what a waste of time, they should NOT supply software that can not work on their machines!!!

But there is a way around it and that is to use ManyCams 2.3

I hope this helps you

Pete

Interesting; so one should install just the camera drivers from Dell, and not the software after?

Hi,

Yes, just the driver,  that seems the best way.

What we need is for everyone to complain to Dell about this issue.

Why?

Because they may then, put a notice on the driver update page or at least remove the webcam utilities, so that we don't waste our time, trying to get it to work.

Pete.

I had problems with the inegrated webcam on my XPS M1730 as well, in that... although both myself and whoever I was connected with could both see one another... the picture was jerky (it was like time-lapse!), and I had no sound at all?

I eventually got so frustrated with it, I ended up forking out for an external notebook webcam :emotion-43:

Hi Pete,

Problem has not gone away for me...now the webcam stays permanently in "unknown device".  Had a replacement sent out...it still the same, sp no idea as to how to fix this.