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DELL Command Update command line interface /applyUpdate failures; v4.3
Edition Windows 10 Enterprise
Version 20H2
OS build 19042.1165
Experience Windows Feature Experience Pack 120.2212.3530.0
Version 20H2
OS build 19042.1165
Experience Windows Feature Experience Pack 120.2212.3530.0
See Dell Command | Update Version 4.x Reference Guide for command syntax
Steps:
Open interactive command line interface on remote workstation
Execute dcu-cli.exe /applyUpdates -updateType=bios,firmware,driver -autoSuspendBitLocker=enable -outputLog=C:\Temp\scanOutput.log
Command fails with return code 500 (see log output below)
I’ve omitted all commands except /applyUpdates -updateType, but I am still getting the same result. I've also tried a single -updateType one at a time.
I can ping downloads.dell.com and dellupdater.dell.com.
I’ve attempted this on different Latitude models over a number of days.
Any help would be appreciated.
[2021-08-16 11:40:42] : The computer manufacturer is 'Dell'
[2021-08-16 11:40:42] : Checking for updates...
[2021-08-16 11:40:43] : Checking for application component updates...
[2021-08-16 11:40:45] : Determining available updates...
[2021-08-16 11:40:45] : The scan result is DOWNLOAD_ERROR
[2021-08-16 11:40:45] : INDEX_CATALOG_FAILED_DOWNLOAD is flagged in the scan results
[2021-08-16 11:40:45] : The catalog CatalogIndexPC.cab failed to provide any result
[2021-08-16 11:40:45] : The service provided this message 'Catalog download failed [https://downloads.dell.com/catalog/CatalogIndexPC.cab]'
[2021-08-16 11:40:45] : The service provided this message 'Catalog download failed [https://dellupdater.dell.com/non_du/ClientService/Catalog/CatalogIndexPC.cab]'
[2021-08-16 11:40:46] : Execution completed.
[2021-08-16 11:40:46] : The program exited with return code: 500
[2021-08-16 11:40:46] : State monitoring instance total elapsed time = 00:00:04.8709729, Execution time = 9mS, Overhead = 0.194844032082379%
[2021-08-16 11:40:46] : State monitoring disposed for application domain dcu-cli.exe
DELL-Cares
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Posted August 31st, 2021 06:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
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DELL-Cares
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Posted August 31st, 2021 04:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice