am running Windows XP Service Pack 2 on a Dimension 3000. When I try to install the drivers for my new Canon Pixma 530 printer, I got a "USB Device Not Recognized" message that says "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."

Canon tech support suggested I try connecting the printer to a different computer. I did, and it installed with no problem.-- so the problem is definitely with my computer. Canon suggested that I look for an update to my chipset driver. I went to the Downloads section of this site and downloaded the Intel Chipset Software Installation Utility. I installed it, and it didn't help.

Any ideas?

Thanks very much.