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RSB1_Boston

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9 years ago

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RSB1_Boston

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June 25th, 2017 06:00

Dell XPS 15 Bluetooth lag on startup...

Hello,

I recently purchased a Dell XPS 15 9560 w/ Killer Wireless and I am having a few minor issues with bluetooth.  Along with the laptop I purchased the Dell Premier Wireless Keyboard/Mouse combo (KM717) which I am connecting through bluetooth wireless.  The problem I am having is that on Windows startup, it takes about 3-minutes for the wireless components to start working.  To be more precise - I power up the laptop and get the windows login screen at which point I still can't use the wireless keyboard or mouse.  I have to either wait 3-4 minutes for the wireless keyboard/mouse to start working or login using the laptop keyboard/trackpad.  I don't get the same problem if I use the supplied Dell dongle.  I specifically bought this keyboard/mouse combo because it is wireless.  

Once the laptop see's the bluetooth mouse/keyboard then it's all set and everything works fine until it goes to sleep.  When it wakes up from sleep then again I have to wait a few minutes for the keyboard/mouse to start working again.

Can anyone offer some help with this question?