Hi Shervonne,

Please let us know the operating system installed on System.

Are you able to connect to wireless networks?

Try installing driver for wireless card using link given below:

http://dell.to/1a9ZdO9

NOTE: Please select appropriate operating system installed before downloading the driver

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.