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Precision 3540 + WD19/WD19S Network issues
We have multiple 3540s that are connected to WD19 & WD19s docks and despite having lights (one solid, one blinking), it says no media connected and will not connect to our network. We have replaced the docks, ac adapters and the computers with other 3540s and are still having this issue. Once the docks got back to our main IT office, they work with other models of laptops.
Have updated firmware and the Realtek USB GBE Ethernet Controller Driver. Issue persists for these select users.
What am I missing?
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Posted May 2nd, 2023 05:00
We have replied to your private message. We request you to continue chatting with us through private message, as our interaction would involve sharing personally identifiable information.
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Posted May 2nd, 2023 05:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice
DELL-Cares
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Posted May 2nd, 2023 00:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice