Printer says ready to print. Evertime I try to print I get an error. Earlier it had said it was out of paper, witha fulltray in the printer. I took an air can and sprayed up inside the paper area and the back door of the printer. Still no luck. I mdon't knowhow to tear it apart. Any recommendations?
Hold the 2 and 6 buttons while powering the printer on. Once the self-test begins, you can release those buttons. Does the printer pass the self-test and output a demo page?
@ejn63 what do mean the 2 and 6 buttons? There are no number buttons on this printer. Just the up, down, right, left, menu and cancel buttons. Please explain!
Power Off & Disconnect: Turn off the printer and unplug all data cables (USB, Ethernet, etc.).
Power On: Reconnect the power cable and turn the printer on.
Print Settings Report: If it completes without errors (POST), use the control panel to print a settings/configuration report. This checks basic printer functions.
ejn63
12 Elder
•
31438 Posts
•
155041 Points
0
0
Posted January 7th, 2026 19:27
Hold the 2 and 6 buttons while powering the printer on. Once the self-test begins, you can release those buttons. Does the printer pass the self-test and output a demo page?
Full manual here
https://downloads.dell.com/manuals/all-products/esuprt_printers_main/esuprt_printers_color_laser/dell-e525w-printer_users-guide_en-us.pdf