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3340
September 7th, 2004 22:00
Blue screen error message "Application WinServ cannot be found. Reinstalling might fix the problem."
I used my ISP's security manager to search and remove spyware. When I rebooted my system to complete the process of removing the spyware, I got the blue screen with the message something like, "Application WinServ cannot be found. Reinstalling might fix the problem." I tried reinstalling Windows XP with the reinstall disk, but that doesn't work. Nothing works, it's like stuck there. HELP????
jwatt
4.4K Posts
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September 7th, 2004 23:00
"WinServ" is not a component of XP. In fact, it's spyware, according to this TrendMicro article. It sounds like the spyware removal software from your ISP did not remove the problem completely.
Will the machine start in "Safe Mode"? If so, you may be able to remove the spyware by following the manual removal directions in the TrendMicro article.
Jim
jamez kann
860 Posts
0
September 8th, 2004 03:00
You receive a "Stop: c0000135" and "winsrv was not found" error message after you install Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=885523&product=windowsxpsp2
lynbolt
3 Posts
0
September 8th, 2004 14:00
lynbolt
3 Posts
0
September 8th, 2004 15:00
jwatt
4.4K Posts
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September 8th, 2004 15:00
lynbolt,
Yes, it's the "F8" key. Here's an article from Symantec explaining it. See the section entitled "To use the F8 method".
Jim