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February 10th, 2022 06:00
Wifi issues, Win 10
Hi, my laptop is installed with this adapter: Intel(R) Wi-fi 6 AX201 160MHz
However, it usually does not work properly and may disable itself while I am using it for a while. The problem seems to be happening faster when I use Bluetooth. The problem shows up in the troubleshoot is "code 10" and I must restart the adapter every time this occurs, which is time consuming.
I hope someone will be able to help me!
DELL-Cares
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Posted February 10th, 2022 06:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
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Posted February 11th, 2022 23:00
To solve this issue, you can first try the native troubleshooting tool. At the bottom left corner, click on the Windows button and go to Settings. Now, click on 'Update and Security' and go to 'Troubleshoot'. Now, click on 'Internet Connections' and tap 'Run the troubleshooter
Jesse L (retired)
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Posted February 16th, 2022 05:00
Click here to update your network drivers. Once on the site add your service tag to bring up your drivers page for your system. Choose network.
Jesse L (retired)