Hey,

I've had my Dell G15 5530 for two years now, and I'm just starting to have issues with it. About a month or two ago, I opened the app, but the performance tab just kept loading forever. I initially thought it was normal, but then one day I waited and waited, and nothing happened. It just stays like this:

r/Alienware - i don't even have this game installed anymore

I noticed that some people had the same problem for other devices, so I tried all the fixes I could find, which include:

- Repairing AWCC;
- Reinstalling AWCC;
- Reinstalling AWCC with Revo uninstaller;
- Disabling Memory Integrity;
- Disabling Windows Features (the ones I needed to disable weren't even there so... yeah);

- Rename the Xtuservice.exe to .old and everything related like i saw in a previous post, the xtuservices archive already was in the place that would go before i rename too.

Unfortunately, all of these fixes did NOT work. Everytime I tried one of these fixes, and note that i restart the notebook everytime a new try was done. Im at a complete loss to what I have to do to fix this. Obviously this laptop isn't cheap so I have to find a fix, and I hope some of you can help me.

Some information that might help:
I have Windows 11 Version 25H2 (OS Build 26200.9278) installed.
I am using a docking station from Baseus to recieve an Ethernet connection via usbc.

BIOS version: 1.34.0

If I forgot anything important, please point it out to me! I would really appreciate help!

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