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How to use WD19TB docking station with Laptop Lenovo IdeaPad Creator 5 15IMH05
Hello!
I bought a dell docking station model WD19TB and I don't understand why it doesn't recognize the displays that are connected to it.
I have connected to the docking station headphones, mouse and keyboard and they all work.
The laptop I have is Lenovo IdeaPad Creator 5 15IMH05.
I will provide any information necessary to make this working. I have been struggling to make it work for a long time.
I read that the laptop I have does not have Thunderbolt and also that WD19TB will work without thunderbolt if the device does not have one.
https://www.reddit.com/r/Dell/comments/cirsst/wd19tb_will_it_work_for_nonthunderbolt_computers/
Please, help
jphughan
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July 2nd, 2021 09:00
@cmarincia The WD19TB doesn’t require Thunderbolt, but it does require that the system’s USB-C port support video output, called DisplayPort Alt Mode. That is an optional capability on USB-C ports and therefore is not implemented on all systems with USB-C ports. Same for system charging support via USB-C. And on Lenovo’s spec sheet for that system here, the USB-C port is just described as “3.2 Gen 1”. Typically Lenovo specifically says “supports video/DisplayPort” in the description of the USB-C port on systems that actually support that. Same goes for charging suppprt. It appears your USB-C port is data-only, so you can’t use these types of docks for video, and probably not for charging either.
David Avraham nv
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January 20th, 2022 03:00
Hi
thanks
i have a similar issue.
i have connected mu Lenovo ThinkPad to WD19TBS .
monitors are working via docking. also the power charging working
But,
USB components connected to the docking is not recognized.
how come ?
what can i do? (tried downloading the Dell FW installation but it does not recognize the docking)
(i am using windows 10)
poyrez
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July 6th, 2022 23:00
You should go to the BIOS (Setup) and set the security level for the Thunderbolt to "No Security". This was the solution for my Lenovo X280
iData Technical Solutions
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March 26th, 2024 13:23
Hello EverY1....I just received a Lenovo 20SL Laptop from work for my new contract.
I have a Dell WD19 Docking Station that I have been using for the passed few years with my Dell laptops.
Will I be able to use the docking station with the Lenovo 20SL laptop to connect 2 monitors, keyboard, mouse and be able to charge my laptop at the same time?
Appreciate an y assistance.