Remote Desktop connection not work in High latency

Hi Mohit,

There shoudn't be any practical limit to the latency. As an example vWorkspace connects over a satelliet link where the latency is up to 1 second. However if the connection is a dialup connection with very low bandwidth as well, then it could be possible that the client could time out before the connection is established.

Behavour varies depending on the version of the RDP client (mstscax.dll) on the client machine. In any event, on a low bandwidth high latency connection, it is a good idea to turn off all client virtual channel functionality except for universal printers, at least until you have a connection. You may have to also reduce the colour depth, at least initially until you have evaluated performance.

regards,

Rick

i had fund that if latency goes beyond 500ms , VDI sssion stops working but if i uncheck EOPxtreme , VDI session continue wto work with High Latency. Is this the limitation of EOPxtreme?

Hi Mohit,

That shouldn't be happening, particularly since EOP xtream was designed specifcally for high latency connections. What EOP xtream does is similar to a WAN accelarator from a latency reduction viewpoint but without additional compression or caching. So you get really good latency reduction, provided bandwidth is available.

However a dial-up connection doesn't have much bandwidth and if you add the TCP/IP packet overhead alone you are left with a very skinny pipe. EOP xtream uses a bit more bandwidth to do it's job so I suspect if the bandwidth isn't there then it may not be able to work as designed.

I would suggest you log a support call so that this can be brought to the attention of the developers.

regards,

Rick

regards,

Rick

Thanks Rick,

I will certainly open the support ticket . i dont think the bandwith availability is an issue as i am not using Dial-up connection, it is Broadband connection with 512kbps bandwidth.