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November 1st, 2010 16:00

Windows 7 VDI with Pntools - "End Program Now"

I am in the process of testing Windows 7 VDIs and have run into an interesting issue.

The profiles do save, however when logging off users are presented with a dialog that prompts to end pntools now.  If they click this, obvisously their profiles do not save.

I have applied the following registry (per Microsoft and Quest)

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem]
“NtfsDisableLastAccessUpdate”=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BNNS\Parameters]
“EnableOffload”=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters]
“DisableTaskOffload”=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]
“ServicesPipeTimeout”=dword:0002bf20

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Windows]
“ErrorMode”=dword:00000002

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer]
“NoRemoteRecursiveEvents”=dword:00000001

[HKEY_USERS\.DEFAULT\Control Panel\Desktop]
“ScreenSaveActive”=”0?

[HKEY_CURRENT_USER\Control Panel\Desktop]
"AutoEndTasks"="0"
"HungAppTimeout"="5000"
"WaitToKillAppTimeout"="20000"
"LowLevelHooksTimeout"="10000"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control]
"WaitToKillServiceTimeout"="20000"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control]
"WaitToKillServiceTimeout"="20000"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]
"WaitToKillServiceTimeout"="20000"

[HKEY_USERS\S-1-5-19\Control Panel\Desktop]
"AutoEndTasks"="0"
"HungAppTimeout"="5000"
"WaitToKillAppTimeout"="20000"

[HKEY_USERS\S-1-5-20\Control Panel\Desktop]
"AutoEndTasks"="0"
"HungAppTimeout"="5000"
"WaitToKillAppTimeout"="20000"

As well as a GPO that prevents windows from closing apps.

However, the End Now is a nuisance and a risk - because despite telling users not to click the End Now, I know they will.  :-/

Any thoughts on how to prevent it from coming up?  Any special configs for Windows 7 that I might be missing?

Thanks,

Jeff

228 Posts

November 2nd, 2010 16:00

Hi Jeff,

Is this something that you are seeing on every Win7 VDI, on every log off?

What about if you remove the user from all MetaProfile categories, i.e. do not copy the profile settings on log off.

What version of PNtools are you using, is it 7.1 MR1?

Can you let me know the exact text in prompt and whether there are any entries in thw Windows event logs after this.

Thanks

David

November 11th, 2010 15:00

Sorry, been a little busy with another big project.

Yes, it happens on every log off.

PNTools 7.1 MR1 (7.1.369)

It is the metaprofiles service that hanges up and requests an end now.  I've pretty much resolved it by excluding every pn*.exe from antivirus scanning as well as c:\windows\temp.    It now comes up, but goes away very quickly.

If I disable the user for profiles, it does not happen.

Jeff

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