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43244
January 13th, 2009 18:00
Reinstalling Windows XP
Hi,
I have to reinstall everything on my Dimension.
I have been going through the article "How To Restore or Reinstall Microsoft Windows on a Dell Computer".
I am having trouble understanding what to do with the drivers.
The article tells me to check the "Drivers and Downloads" page for my service tag.
There only three drivers listed on the "as shipped" tab for the DVD's and video cards. But the
article also talks about DSS, Chipset, Storage, Audio, Video, NIC etc. What about those?
There are a lot more on the "result for all..." tab.
On the resource CD I find a lot of drivers under these categories, but I am not sure which ones are installed and which ones to use. There are checkmarks against some of them (video and audio drivers) but not all.For example there is no check mark against the chipset driver. Does this mean this driver is not required?
I am hoping to avoid an unpleasant and long experiece
Thanks
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mikebzuu
2 Posts
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October 19th, 2009 13:00
hi larry i have a dell dimension 2400 and i have the windows xp re installation cd but it gets to the installing windows part and it says setup will complete in 34 minutes but it keeps freezing
BELL BOY
1.1K Posts
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October 19th, 2009 15:00
Hi there mikebzuu
Good to see you have been searching for what could be relevant subject threads
But when asking for help, it’s always better to start a new thread rather than “tag” a reply in one started by someone else, particularly when it’s a lengthy thread & if started some time ago!
Anyhow, since you are now here:
The problem you describe is normally as a result of the XP CD media being used versus computer system hardware, causing a hardware driver compatibility issue
Quote “i have the windows xp re installation cd”
1. Was this the Dell OEM XP CD, as supplied with the D 2400?
2. What version is it, that is SP1, SP2 etc….?
BELL BOY
1.1K Posts
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October 19th, 2009 16:00
I’m assuming the XP CD you purchased was same family as described on D 2400 COA sticker?
You must disconnect ALL peripheral devices (excludes monitor, keyboard/mouse) before Clean Install (includes NIC adapter cable)
Have you changed/added any hardware since original build?
mikebzuu
2 Posts
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October 19th, 2009 16:00
It wasn't the exact CD that came with the computer but i did purchase this CD from dell.
Its the Service pack 2