I have placed an order on 22nd October 2020. I received the order acknowledgement email immediately with my internet receipt number. Nearly 4 days later, I have still not received a confirmation email, which is frustrating since most methods of contacting dell require a customer or order number. My Internet receipt number doesn't return any results and shows there are no pending orders on my account.

I really wonder what is going on. Anyone has ever faced that ? Would it be possible to verify that the order has been in fact received ?