The Limited Hardware Warranty comes with 1 to 4 years of: * In Home Service = If your system’s issue is covered by Dell’s Limited Hardware Warranty and that issue cannot be resolved remotely, this service enables you to have a technician and/or part dispatched to your home, usually in 1–2 business days following remote diagnosis. * Premium Phone Support = "How to” support for operating system and common software applications, plus assistance related to anti-virus setup, data transfer, data backup and wireless network device setup.
Once the initial purchased warranty expires, you must purchase the additional software packages: * Software Installation by phone $59, in home $99 * Windows OS Installation by phone $89, in home $149
DELL-Chris M
Community Manager
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March 18th, 2014 21:00
cokakid,
The Limited Hardware Warranty comes with 1 to 4 years of:
* In Home Service = If your system’s issue is covered by Dell’s Limited Hardware Warranty and that issue cannot be resolved remotely, this service enables you to have a technician and/or part dispatched to your home, usually in 1–2 business days following remote diagnosis.
* Premium Phone Support = "How to” support for operating system and common software applications, plus assistance related to anti-virus setup, data transfer, data backup and wireless network device setup.
Once the initial purchased warranty expires, you must purchase the additional software packages:
* Software Installation by phone $59, in home $99
* Windows OS Installation by phone $89, in home $149