Alienware Alienfx controller

Question

hi i have an  ALIENWARE13, wen i start the pc i guet these error  from alienfx controler System.BadImageFormatException: Could not load file or assembly 'System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies. An attempt was made to load a program with an incorrect format.File name: 'System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' ---> System.BadImageFormatException: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B) at AlienLabs.AlienFX.Controller.ControllerThemeManager.LookUpVisualization(VisualizationType eventType, String applicationName) at AlienLabs.AlienFX.Controller.VisualizationManager.RefreshVisualizationList(VisualizationType eventType, String applicationName, Boolean stateOn) at AlienLabs.AlienFX.Controller.VisualizationManager.RefreshVisualization(VisualizationType eventType, String applicationName, Boolean stateOn) at AlienLabs.AlienFX.Controller.VisualizationManager..ctor(EventManager eventManager) at AlienLabs.AlienFX.Controller.LightsZoneController.Init() at AlienLabs.AlienFX.Controller.ControllerMainForm.init() at AlienLabs.AlienFX.Controller.ControllerMainForm.load() at AlienLabs.AlienFX.Controller.ControllerMainForm.load(Object sender, EventArgs e) at System.Windows.Forms.Form.OnLoad(EventArgs e) at System.Windows.Forms.Form.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ScrollableControl.WndProc(Message& m) at System.Windows.Forms.Form.WmShowWindow(Message& m) at System.Windows.Forms.Form.WndProc(Message& m) at AlienLabs.AlienFX.Controller.ControllerMainForm.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Eimy_B · Answer

Hi,

Update the BIOS version in our website (enter Service tag > Drivers and Downloads > BIOS tab)

Also, uninstall and reinstall the Command Center following ALL the steps on the article below:

SLN303405 - How to Remove and Reinstall the Alienware Command Center

Let me know!

kizkilla · Answer

Hi

i updated my bios as you seid. then i removed the alienware command center, but i can not faind the command center installer form my ALIENWARE13 windows 10 64 bit laptop. it seems ther is no one for these device.

Eimy_B · Answer

It is an Alienware 13 R1?

kizkilla · Answer

nop is just alienware 13 here is a screenshot of my system information

Eimy_B · Answer

Send me a private message with the service tag please.

Locked Topics – Alienware General

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