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April 19th, 2013 14:00

Problem finding graphics card hardware

Hi!

I own Alienware M17X R4.

Doesn´t work Nvidia graphic card G660M, I played and screen went blank and the computer restarted, after that the computer could not find the graphic card hardware anymore.  I have tryed everything, restarted the computer, took out the battery and so on, but nothing works. Can you adwise, what to do to fix the problem? Graphic card don´t list on the device manager or in the BIOS. I have read all the options, but non of them have worked for me.

Does anybody have a solution or should I take it to repares?

Thanks!

2 Intern

 • 

835 Posts

April 19th, 2013 14:00

Hi reinmiil,

Try pressing Fn+F7 and restarting the computer, if pressing Fn+F7 doesn't show anything on the screen, install the On-Screen display driver:

Alienware Laptops not showing the On-Screen Display icon when pressing the function keys 

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