UNSOLVED

theuq

updated

3 years ago

Closed

T

theuq

5 Posts

0

1171

March 26th, 2023 13:00

U3419W, DDM KVM toggle two MacBook doesn't work

Hi!

So I've been able to install Dell DDM properly and use it for the most part very well (phew!) and this is my first time attaching two systems so I'd say it worked pretty well apart from a few hiccups on the way that I sorted but now I am stuck at one place that would make my life much easier! Here's the setup:

System 1: MacBook Pro M1 Ventura 13.0.1 connected with USB-C cable
System 2: MacBook Air M2 Ventura 13.2.1 connected with HDMI --> dock --> USB-C cable

PIP / PBP works pretty well and using Logitech's Flow feature helps to use the mouse (MX Anywhere 3) and keyboard (MX Keys for Mac) easily between both systems but the problem starts when I switch to the Single Display.

Here's what happens:

  1. When I try to switch between both systems using hotkeys - sometimes it works and sometimes it doesn't, especially once I am on the second system that is connected by HDMI there's no way to go back other than using the KVM buttons on the monitor.

  2. This would still be okay if I could change the input source from the DDM on the second system connected by HDMI but it only allows changing Easy Arrange settings - everything else is greyed out and the KVM function is not even visible (last screenshot).

I have tried using this fix on FAQ Dell Monitor and Apple thread but it didn't work:

macOS DDPM shortcut and settings save broken. Try this workaround =
* Quit DDPM
* Access “Application/DDPM” folder
* Move “DDPM_settings json” to bin
* Launch DDPM again

---
So am I missing any settings or is there a workaround where the 2nd system also shows the KVM function on the DDM app like it does so I can just switch to system 1 from there? Or the hotkeys to toggle between two input sources can work better?

Attaching a few screenshots if that helps.

Many thanks!

theuq_0-1679862055343.pngtheuq_1-1679862085957.pngtheuq_2-1679862215425.pngtheuq_3-1679862672905.png