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2 Posts

7679

September 16th, 2003 07:00

ADSL Connection Problem

Help !

I have a Dell Lattitude D800 running Windows XP Professional with SP1. I can get a connection to my ISP (they have confirmed over the phone that I am connected) but am unable to view any web pages, access mail and news through IE 6. Error message from IE  says that page cannot be displayed. Have no problem with ISP as I can connect my IBM T22 up with no problems.

I also have a dial up connection that also connects but has the same problems viewing web,mail and news. This connection was fine until I installed the Alactel Speedtouch 530.

 

Any help appreciated.

Greg

1 Message

October 18th, 2003 10:00

 

how did you connect your ADSL connection to the computer?

2 Posts

October 18th, 2003 11:00

I can only connect the dell via the USB. By using Windows XP  default PPOE or Rasppoe I can get a connection but cannot browse or access email/newsgroups.

What I can't figure out is why I can't access the web/email/NG via my old dial up 56k connection. Something must be wrong with IE but don't know what settings to check in registry.

 

Any Ideas?

1 Message

February 23rd, 2004 18:00

I have the exact same problem. The Latitude D800 can connect to the Internet using its Network Card when I place it on the Network, but it will not work using a standalone ADSL connection. The software and configuration is exactly the same as what I am using with my Dell 4550 to connect to the Internet. When I unplug the Thompson Speedtouch 330 ADSL modem from the 4550 and plug it into the Latitude D800, nothing works.

Any ideas anyone?

I received an automated response from Dell four days ago saying:

"Thank you for choosing Dell E-Mail Support. We have received your message and look forward to serving you. Our e-mail technicians can usually answer you in six to twelve hours."

But nothing since that.

2 Posts

March 4th, 2004 16:00

I have a similar proble. I can brows on the LAN, but on on dial-up or independant DSL connection I get page not found. Sometimes If I use an IP address instead of a domain name, it will work. I have confirmed that I'm using the right DNS servers, but it does sound like a DNS problem. On the LAN I use LAN DNS which redirect out to the same DNS servers I'm using for dial-up. A reinstall of windows xp work for about an hour. By the way, this happens on 2 machines. Go Figure :( any ideas......?
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