CANNOT CONNECT to INTERNET

Question

hi.   just bought my new dell inspiron 6400.  the problem is i can't connect to the internet thru DSL (PPPoE).  i used this user name and password on my old laptop (NO PROBLEM at ALL!!). but when i use my account to connect to the internet using the DELL INSPIRON 6400, i really can't connect.  tried to diagnose or repair but to no avail. i can see that the computer is connected to the network (modem with one ethernet connection) but when i try to connect to the internet, that's where the problem starts.   i tried to connect to my friend's network with internet connection. the connection to the network (MODEM with multiple LAN connection) is just fine but when i tried to open the internet, still NOT A CONNECTION!!   i ended up using my friend's laptop to send this message. please HELP ME!!   jason

RADER · Answer

C:\Users\JASON>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : JASON-VISTA
   Primary Dns Suffix . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
   Physical Address. . . . . . . . . : 00-1B-77-67-53-26
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
   Physical Address. . . . . . . . . : 00-19-B9-82-13-0F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, July 16, 2007 2:24:55 PM
   Lease Expires . . . . . . . . . . : Thursday, July 19, 2007 3:40:12 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : isatap.{931E13B8-1713-4AAF-82DD-59114D172902}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 10:

   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : isatap.{2A40537E-6213-4503-8F9A-F07625D83759}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.3%14(Preferred)
   Default Gateway . . . . . . . . . :
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Disabled

MRF4700 · Answer

Also, try toggling the Fn + F2 keys to turn on/off the wireless?

http://support.dell.com/support/edocs/systems/ins6400/en/om/MD402AO3.pdf

Check the physical connection of the 2 antenna cables for your wireless card?

http://support.dell.com/support/edocs/systems/ins6400/en/sm/cards.htm#wp1015787

Message Edited by MRF4700 on 07-16-2007 12:56 PM

MRF4700 · Answer

Try these?   1) Check to make sure the Internet Protocol (TCP/IP) properties for your I6400's network connection are set to obtain the IP and DNS server addresses, automatically?   2) Make sure the router's web utilty is configured to allow the I6400 access to the internet?(including any security encryptions)

Networking, Internet, & Bluetooth

CANNOT CONNECT to INTERNET

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