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1686
September 1st, 2009 14:00
HELP
Brought a computer from work home with me to work from home and Comcast say's the computer is missing something in order to hook up to the internet, what download do I need in order to get internet service on my computer, Comcast rep says it's missing a port? DELL OPTIPLEX 330, the owner of the business has no IT person and he did not know what is needed.
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Davet50
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September 1st, 2009 14:00
is there an ethernet connection on the system? It looks like a phone jack only slightly larger. I believe this is what comcast is saying.
akadlb
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September 1st, 2009 15:00
That's it. He did say I needed this port, can one be installed on the computer if none exists? Does it also need a download of any sort or just the port? Thanks for the assist!- David
Davet50
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14.4K Posts
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September 1st, 2009 15:00
according to your system manual you should have on see HERE scroll down to the back panel connections, item number 1,2,3 this is where you connect the ethernet cable from your modem