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July 17th, 2006 04:00
Severe e1405 Wireless Problem
Laptop:
E1405
Core Duo 1.83GHz / 1GB RAM / 120GB / 3495ABG Wireless / 350 Bluetooth card
My router is a Linksys WRT54G V5 with latest firmware
My laptop randomly shuts the wireless card off, meaning the WiFi light turns off and no software will reenable it. The only way I can get my WiFi back on is by rebooting Windows.
I have called Dell and they are sending me a new laptop and I will then put this laptop in a box and send it back.
They tried to get me to open the hinge under the keyboard protecting the WiFi card but after inserting the flathead to pop the hinge up I was not able to remove it with any resonable amount of force.
I am very worried the next laptop will have this problem after reading some 3495ABG Wireless card stories here. Can anyone help.
Things I have tried:
- Letting Dell remotely control my laptop to change settings
- Downloading latest Intel drivers from Intel.com and letting Windows manage my wireless connections
- Updating router firmware
- Reinstalling Windows and installing all Dell-provided drivers.
After doing all of this my WiFi card will randomly turn ittself off. My girlfriends Toshiba has a PCMCIA wireless card and she can stay connected all day. She's never once been disconnected.
Note: I don't lose signal, my WiFi card shuts down and I can't reenable it except by restarting Windows.
Can anyone help before I get my replacement laptop?
Kenton
E1405
Core Duo 1.83GHz / 1GB RAM / 120GB / 3495ABG Wireless / 350 Bluetooth card
My router is a Linksys WRT54G V5 with latest firmware
My laptop randomly shuts the wireless card off, meaning the WiFi light turns off and no software will reenable it. The only way I can get my WiFi back on is by rebooting Windows.
I have called Dell and they are sending me a new laptop and I will then put this laptop in a box and send it back.
They tried to get me to open the hinge under the keyboard protecting the WiFi card but after inserting the flathead to pop the hinge up I was not able to remove it with any resonable amount of force.
I am very worried the next laptop will have this problem after reading some 3495ABG Wireless card stories here. Can anyone help.
Things I have tried:
- Letting Dell remotely control my laptop to change settings
- Downloading latest Intel drivers from Intel.com and letting Windows manage my wireless connections
- Updating router firmware
- Reinstalling Windows and installing all Dell-provided drivers.
After doing all of this my WiFi card will randomly turn ittself off. My girlfriends Toshiba has a PCMCIA wireless card and she can stay connected all day. She's never once been disconnected.
Note: I don't lose signal, my WiFi card shuts down and I can't reenable it except by restarting Windows.
Can anyone help before I get my replacement laptop?
Kenton
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NemesisDB
2 Intern
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7.9K Posts
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July 17th, 2006 23:00
sounds like it could just be a bad card, though it could certainly be other things. i'm surprised dell is replacing the entire laptop instead of trying to just replace the card first, but I suppose that's up to them.
as for the plastic, the first time is always a bit scary but once you get one off and see how much they flex it'll be easy to repeat
Message Edited by NemesisDB on 07-17-200608:24 PM
onredpaper
1 Message
0
July 18th, 2006 19:00
kentondb
4 Posts
0
July 18th, 2006 20:00
Infact, the replacement has not dropped a connection yet, and the "defective" one didn't drop a connection for two days after I fixed this.
Do this:
Start -> Settings -> Control Panel -> Network Connections
Right click on Wireless connection and click "Configure" on the device name.
In the device options turn on Power Manangement to "Highest" (slider all the way to the right) and then set Ad Hoc Power Manangement to "Noisy Environment"
This so far as worked. I have yet to drop a connection.
Good luck!