Wireless network card problems,

Question

I have a problem where I cannot get a netgear WG311 to work on my Dimension 4600. When I have installed the card I receive a Windows warning that the computer has detected a problem and has shut down ...... bad_pool_header Technical information STOP 0x00000019 (0x0000020, 0x822DFC60, 0x822DFC70, 0,1A020001) Have contacted NETGEAR, and they have said that the Dimension 4600 has a known problem with the motherboard. Can anyone confirm this. Have uninstalled, reinstalled, tried another wireless network card, another brand TOPCOM, updated the BIOS to A12 etc. Would appreciate any information which could help.

jmwills · Answer

What does Dell say?

herring · Answer

DELL internet support have asked that I call there support line, unfortunaetly, here in Sweden, DELL only have support 08:00-17:00 which means that I need to take a day off work to get support..............the reason why I am trying to see whether someone else has had a similar problem.

jmwills · Answer

Have you just recently installed SP2 to cause this to stop working?

herring · Answer

I thought of that, and tried uninstalling SP2. No difference. I installed SP2 before I got the card, so I cant say it worked before installation.

I have formatted the HD and reinstalled everything (it was about time anyway), nothing... upgraded the BIOS etc.

As I stated in the original message, has anyone heard of a problem with the motherboard on a 4600 and wireless network cards as NETGEAR are saying?

jmwills · Answer

Did you reinstall the chipset drivers and no I have not heard or seen any posts concerning MOBO's with the model 4600 machine.  This has got to be a driver issue.

herring · Answer

Thanks for the information, how do I reistall the chipset drivers?   Regards

jmwills · Answer

They are included on the Recovery CD.

herring · Answer

Thanks alot, finially had time to look and the problem and reinstalling these drivers did the trick. THANKS for the info.

Zeer · Answer

I do have a similar problem.

For 3 months I have used Topcom's skyracer pro 3054, and it worked properly.

Now i get the blue screen with this message: (In Norwegian, I saw you were from Sweden):

Det virker som om følgende fil skaper problemet: ar5211.sys

Det ble gjort et forsøk på å skrive til skrivebskyttet minne.

Teknisk informasjon:

*** STOP: 0x000000BE (0xF84c64BB, 0x02EB3121, 0xEEE5DAB8, 0x0000000B)

*** ar5211.sys - Adress EDCE87D3 base at EDC9A000, Datestamp 40da6CE0

I have uninstalled, reinstalledm updateed to the last drivers but no solution so far.

Now I have sent it to Dell, hopefully they know...

Networking, Internet, & Bluetooth

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