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October 31st, 2021 16:00

Precision 5560 - Fix for Linux audio (ALSA)

In Linux kernels < 5.14.14, the audio quality is bad as ALSA doesn't recognize the internal rear speakers.  Here is the fix:

  • Install ALSA Tools to get HDAJackRetask
    sudo apt install alsa-tools
  • Force Pulseaudio to not respawn after killing it
    systemctl --user mask pulseaudio.socket
  • Kill pulseaudio
    pulseaudio -k
  • Run HDAJackRetask
  • Choose Realtek ALC289 codec from the dropdown
  • Select "Show unconnected pins"
  • Override pin 0x17 and assign to "Internal Speaker LFE"
  • Click "Apply now"
  • Unmask the socket
    systemctl --user unmask pulseaudio.socket
  • Start Pulseaudio
    pulseaudio&
  • Open Sound Settings.  You should now see "Analog Surround 4.0 Output" and the Fader slider should be active.
  • If everything works:
    systemctl --user mask pulseaudio.socket
    pulseaudio -k
  • Click "Install boot override"
  • Unmask the socket
    systemctl --user unmask pulseaudio.socket
  • Reboot
  • DELL-Cares

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    Posted October 31st, 2021 22:00

    Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • TitaniumJones

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    Posted July 16th, 2026 09:18

    Well in 2026 I still have this issue. I think that the ALC289 has been fixed in the latest kernel and pipewire, however I think it is specific machine model that have the fix and the x17 is not one of them. If anyone has, yet found a solution, I've been asking all over the internet.

    No fix for me yet.

    No bass speakers.

    (edited)

  • TitaniumJones

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    Posted March 27th, 2022 01:00

    I also have this issue on my Alienware x17 R1. However, I cant get your solution to work for me. I'm guessing that it's not pin17 on this machine?

  • unvaxxed

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    Posted March 27th, 2022 05:00

    Right.  The pins will be different but you can adjust them until you find something that works.  I moved to Fedora 35 and the sound problem went away.

  • TitaniumJones

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    Posted March 28th, 2022 00:00

    Ok, thanks for your response. I'll have a play with different pins see if I can find which one needs connecting to the LFE. Did you get a PM from Dell moderator? and did they offer any support for Linux?

  • unvaxxed

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    Posted March 28th, 2022 07:00

    Dell never responded to this.  Hopefully you're able to get it working.

  • jonnedeprez

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    Posted September 27th, 2022 12:00

    Fixed it for me on Dell Precision 5570 Ubuntu 20.04. Many thanks!

  • AndreiDell

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    Posted June 14th, 2024 09:25

    Don't work for my precision 5570 on ubuntu 22.04 and 24.04. As far as i know this version of ubuntu switched on pipewire from  pulseaudio. Maybe because of it this solution does not work anymore.