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12 Posts

4373

August 16th, 2007 15:00

Computer locking-up/freezing when using the 'save-as' feature

I have a dell laptop (Inspiron 5100) that when I try to use the "save-as" feature in MS Office 2003 the computer will lock-up/freeze for a few minutes, then unfreeze and work fine. It will allow me to choose 'save-as' and type the new file name, but when I click the drop down menu for a new location that is when it locks up, but after a few minutes the drop down will appear, i can pick and spot and save it.
 
Running XP home SP2 with all the latest updates. I have tried everything I can think of but nothing seems to work or fix it. Does anyone have any suggestions?
 
Thanks!
westwind

2.9K Posts

August 16th, 2007 15:00

Open any Office application and peform and "detect and repair". I'm not running Office 2003, but I believe this is in the Help menu. See if "save as" works properly after this.

12 Posts

August 16th, 2007 18:00

Tried the 'detect & repair' but still no luck. The problem still exists. I tried 3 other non-MS programs and all work just fine with the 'save-as' drop down location menu. Any other thoughts?

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