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mwname

updated

8 years ago

M

mwname

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3 Posts

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44913

April 25th, 2018 17:00

IDRAC6 - Connection failed

I recently bought two iDRAC 6 that were refurbished.  Great price and this would really be nice to have - iDRAC Enterprise for my old R710's.  However, after all the config I only can get Connection failed when I try to start a virtual console.  Some of the troubleshooting I have done includes:

  • Windows 10, with Chrome v65.0.3235.181 64-bit, and Firefox v59.0.2 64-bit were tried and behave the same.
  • Windows 7, with Chrome same version but 32-bit, and Firefox same version but 32-bit also behaved the same.
  • IP address of iDRAC is in the server exceptions of Java
  • Java network settings configured for Direct Connect.
  • iDRAC set to use Java plug-in instead of Native. I have also tried it at Native.
  • I have done a cold start on the server.
  • There is no firewalls in use - either between my laptop / desktop and the iDRAC on in the OS of the laptop / desktop.
  • The iDRAC has been updated to 2.90.
  • I also did a reset to default of the iDRAC and reconfigured it.

I have already put an unreasonable amount of time into this.  With my R710s warranty expired I cannot call Dell support.  Is there any suggestions that people might have that would help me out?

I would most appreciate it. Thank you.

Michael