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52056
December 6th, 2012 06:00
Dreaded 0146 error
Hi,
I have heard about this problem before and just wanted to get some finalised information about it.
So I was on my laptop as usual(specs at bottom of post) and everything just started lagging. So I restarted and it went into an infite startup repair loop which of course it could not fix. So I opted for the option to partition my drive with a backup of all my stuff. I let this do it's thing but fell asleep when it was on about 90%. Woke up next day and booted my laptop, and it was reformatted, without my backup folder (great). So anyway, forgetting about the fact that that had messed up somehow, I was eager to see if the laptop was working fine. It wasn't and isn't. I can boot it and whatnot, but it is awfully slow to use.
So after some googling, I ran the diagnostics, and I got the error code - 2000-0146.
So what now? I need to get this fixed very quickly as my laptop is vital to my university work and stuff.
Specs -
Dell XPS L502x
Win7 home prem
Intel i5-2540 CPU @ 2.6GHZ
6.00gm ram
64 bit OS
Thanks for any replies, and Ill be here all day/night to reply swiftly.


DELL-Manshu S
6 Operator
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2.2K Posts
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December 6th, 2012 06:00
Hi,
Welcome to the Community.
I would like to inform you that Error Code 2000-0146 indicates hard drive failure.
I would suggest you to replace the hard drive.
You can also refer to the thread mentioned below:
http://dell.to/RaK9xG
Thanks & Regards
Manshu S
#iworkfordell
rs353
7 Posts
0
December 6th, 2012 07:00
Thanks for the swift reply and I realise that I need to get a new drive >.<
Next question - What drive do I get? I gave a currys/pcworld jusr round the corner which is open at the moment, so could I potentially go in there, get a new drive and have everything working by the end of the night?
Could I go out the way and ask you to recommend some specific drives? I mainly mean regarding size (not capacity)
Also, this is then main bit, I don't now how to install a new hard-drive or remove my old one..
Thanks
speedstep
11 Legend
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47K Posts
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December 6th, 2012 07:00
There are only 3 makers of drives left in the world. Seagate, Western Digital, Toshiba.
Applicable Drives would be Seagate Momentus and Western Digital Scorpio in retail channels.
Remove and reinstall the Hard Drive for the error codes:
1000-0141
2000-0141
1000-0142
2000-0142
1000-0143
2000-0143
1000-0144
2000-0144
1000-0145
2000-0145
1000-0146
2000-0146
2000-0151
speedstep
11 Legend
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47K Posts
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December 6th, 2012 07:00
http://en.community.dell.com/support-forums/desktop/w/desktop/3624.beep-codes-and-psa-diagnostic-chart.aspx
PSA 1000-0146
PSA+ 2000-0146
DST Log contains previous error(s).
Link to Fix
It means the log has Previous Errors.
Hard Drive
Remove and reinstall the Hard Drive for the error codes:
Please see the Service manual for instructions on how to remove and replace the Hard Drive. Be sure to remove and reinstall the cables for the hard drive if you are on a Desktop Computer.
After reinstalling the hard drive re-run the diagnostics if you receive the same error code
Contact Us.
RE Run the Drive Self Test (DST) from the Utility Partition also
known as the 32 bit diagnostics to determine if the previous error has been corrected.
If the DST from the Utility Partition does not indicate a failure of the drive,
we consider the error to have been corrected and the drive does not need to be replaced.
rs353
7 Posts
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December 6th, 2012 08:00
When you say remove and REINSTALL, what do you mean by reinstall?
I have removed it from the laptop, but now?
speedstep
11 Legend
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47K Posts
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December 6th, 2012 09:00
Now Plug it back in and close up.
Then RERUN the diagnostics and see if you get the same error.
After reinstalling the hard drive re-run the diagnostics if you receive the same error code
Contact Us.
RE Run the Drive Self Test (DST) from the Utility Partition also
known as the 32 bit diagnostics to determine if the previous error has been corrected.
If the DST from the Utility Partition does not indicate a failure of the drive,
we consider the error to have been corrected and the drive does not need to be replaced.
rs353
7 Posts
0
December 6th, 2012 10:00
The same error came up almost instantly.
speedstep
11 Legend
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47K Posts
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December 6th, 2012 10:00
Run the DST Short Test on the Hard Drive only.
PSA 1000-0146
PSA+ 2000-0146 DST Log contains previous error(s).
There are no fixes for physically bad drives.
Replacing the drive requires reinstall Media.
How or If you can get that depends on what country you are in.
rs353
7 Posts
0
December 6th, 2012 10:00
Also, you say to contact but because my warranty is run out it would appear that the only way I can contact is by telephone which is expensive and I can't really afford..
rs353
7 Posts
0
December 6th, 2012 10:00
How do I run this test?
I am UK based.
speedstep
11 Legend
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47K Posts
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December 6th, 2012 11:00
I am not dell.
I do not live in the UK.
So the answer is
I don't know.
Borrowing a Disk from a Friend is fine if its the exact same version of windows.
speedstep
11 Legend
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47K Posts
0
December 6th, 2012 11:00
"Woke up next day and booted my laptop, and it was reformatted, without my backup folder (great)."
The damage seems to be software. You will have to request REINSTALL Media from Dell tech support.
Contact Us
Contact Technical Support
Solution Station
Call 0844 444 3274 for issues beyong the scope of your limited
hardware warranty.Prices as little as £19. No fix, no fee!
rs353
7 Posts
0
December 6th, 2012 11:00
Hmm ok. Do you know if this will cost me?
Also, do I just email them regarding the problem and ask for the media?
And, could I borrow a disk from a friend?
shesagordie
12 Elder
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46K Posts
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December 6th, 2012 11:00
srane.sushant
6 Posts
0
December 11th, 2012 01:00
Hey hi;
I repaired my HDD using segate formatting tool and then i sucessfully passed dst test of hdd in bios but when i try to install window OS on that HDD it again gone to the state which it was previously system is start working too slow
so do i need to replace the HDD or should i use segate formatting tool again?
help me ??????
dell