Hello everybody,

I have recently updated Dell Server Administrator software. Today after server restart dsm_om_connsvc32.exe is crashing. Below is event log message. When I try to start DSM SA Connection Service manually I get an error "The DSM SA Connection Service service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service."

Never had any issues with Dell Server Administrator software so dont really know where to start troubleshooting. Could anybody advise where to start?

 

This is running on Windows SBS 2003.

 

Event Type:    Information
Event Source:    Application Error
Event Category:    (100)
Event ID:    1004
Date:        8/9/2010
Time:        7:34:08 PM
User:        N/A
Computer:    SERVER1
Description:
Reporting queued error: faulting application dsm_om_connsvc32.exe, version 3.9.0.9999, faulting module unknown, version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 64 73 6d   ure  dsm
0018: 5f 6f 6d 5f 63 6f 6e 6e   _om_conn
0020: 73 76 63 33 32 2e 65 78   svc32.ex
0028: 65 20 33 2e 39 2e 30 2e   e 3.9.0.
0030: 39 39 39 39 20 69 6e 20   9999 in
0038: 75 6e 6b 6e 6f 77 6e 20   unknown
0040: 30 2e 30 2e 30 2e 30 20   0.0.0.0
0048: 61 74 20 6f 66 66 73 65   at offse
0050: 74 20 30 30 30 30 30 30   t 000000
0058: 30 30                     00