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July 5th, 2004 22:00

win min window upon shutdown

I think I have a virus.  When I shutdown my computer, I receive a window win min to end program.  I am not sure how to remove viruses from my computer.  Please Help.

933 Posts

July 5th, 2004 22:00

Follow these instructions and we will give it a look.

Hi, We need to make you aware that many, many logs are being posted.  Because we are few, all volunteers with families and real jobs, we will have to ask you to be patient.  We work the logs in the order they come in, if you would like us to look at your computer, please follow the instructions below. One of the experts (trained at SpywareInfo & Tom Coyote) will assist with your log as soon as possible. They may ask for a fresh log as rebooting can mutate the newest infections.

 

We need you to download and install an analysis and repair tool called Hijackthis.
 
Download the zipped file from here: http://www.majorgeeks.com/download3155.html.  Please see the following link for information about downloading and other FAQ's.  There is also a link there to an .exe version of HijackThis if there is anyone who absolutely can not open a .zip file.  Please use this for that purpose only due to limited bandwidth, thank you.   http://russelltexas.com/malware/faqhijackthis.htm

 

Please unzip Hijackthis.zip or move the hijackthis.exe file into a new folder you create in the root (first) level of the C: drive. Name this folder HJT for best and safest results. Don't place it on the Wallpaper, in a temp folder, or the My Documents folder. It will create many backup files and they need to be stored in a unique Hijackthis folder. If it is properly placed it will look like this:   C:\HJT\HijackThis.exe.

Hijackthis FAQ (Frequently Asked Questions) at:  http://russelltexas.com/malware/faqhijackthis.htm
 
After downloading, and unzipping the hijackthis file into a safe folder you create (preferably a folder named HJT in the first level of the C: drive)...run Hijackthis, click on the 'scan' button and then 'save log' button.
 
Copy and paste the contents of the text file you save into a reply to this message. A lot of posters make mistakes here in copying and pasting so reread the left info sidebar called Copy and Paste at http://www.tomcoyote.com/hjt
 
Special Notice! Hijackthis is a powerful tool that edits the brains of Windows (the Registry). DO NOT FIX anything in the Hijackthis log screen without assistance from the experts! Most of the line items in the scanned log are normal for Windows operation. Hijackthis should identify the vast majority of your problems and enable us to help you clean them off your system.
 

Stay in this thread for continuity. Reply to this message.
 
Thanks,
 
pskelley
In Training at TomCoyote.com and Spywareinfo.com

Please be aware only the following DellForum members were trained at TomCoyote.com and SpywareInfo.com to help with malware like viruses, worms, adware, scumware, foistware and crudware in general. They are also the only experts specifically trained to analyze and advise on Hijackthis logs: Texruss, Baskar1234, Grinler, ChrisRLG, SpotCheckBilly, and pskelley. (If you are one of our classmates and not on this list email me for an addition to this list...we need all the help we can get *;-) 

 

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