I have exactly same problem. Dell Suggest reinstalling operating system but this idea is frightening due tothe number of other applications that would have to be reinstalled too so anybody any ideas?
I got the same response from Dell after they tried to get me to spend $69 to walk me through modifying the registry. I know it's been a while, but were you able to resolve the problem? I'd rather not reinstall the operating system. Thanks.
Try posting in the Dell Printers Forum. Please include the make and models(s) of your computer(s) and operating system(s) and how you're trying to connect the printer(Make and Model) and how you're trying to connect it to your computer(s).
You may have one of two problems. 1. You have not authenticated your copy of Windows, or 2, You have a counterfeit driver. Download a copy of the appropriate driver from the manufacturer's website before connecting any printer.
Daybase
2 Posts
0
July 1st, 2008 14:00
mbradypw
4 Posts
0
May 29th, 2009 23:00
I got the same response from Dell after they tried to get me to spend $69 to walk me through modifying the registry. I know it's been a while, but were you able to resolve the problem? I'd rather not reinstall the operating system. Thanks.
PudgyOne
9 Legend
•
30.3K Posts
0
May 29th, 2009 23:00
Try posting in the Dell Printers Forum. Please include the make and models(s) of your computer(s) and operating system(s) and how you're trying to connect the printer(Make and Model) and how you're trying to connect it to your computer(s).
Thanks,
Rick
Dr. Lawrence Ho
2 Intern
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2K Posts
0
May 30th, 2009 00:00
You may have one of two problems. 1. You have not authenticated your copy of Windows, or 2, You have a counterfeit driver. Download a copy of the appropriate driver from the manufacturer's website before connecting any printer.