WindowsXP-Mediaplayer and System Restore do not work

Question

Mediaplayer 10 suddenly does not start. Error message appears stating that application has encountered internal error (no further info) - when I tried to run System Restore I cannot get it to work either. I tried 10 different system check points, but after it goes through the procedure and restarts it just states that the system cannot be restored to the date. (yet all dates used are system checkpoint dates) Any ideas ? (short of reinstalling entire Windows XP which would lose all  information of programs installed since purchase a year ago.)

Roger1955 · Answer

Do you have Norton Internet Security installed? If so then you need to uncheck protect my Symantec product.......go to NIS tab> Settings>Configure>miscellaneous(left hand side) uncheck protect Symantec........Then do your system restore, afterward go back and check the box for protection.

Roger1955

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XPS 410
WIN XP MCE 2005
Intel Core 2 Duo E6300 @ 1.86 ghz
Norton Internet Security 2007
2 gigs Ram / Geforce 7600GT
2-250 GB Sata II HDD'S (Raid 1 Array)
13 and 1 media card reader
Sony CRX 3105 CDRWDVD / TS-H553A DVD+-RW/DL
IEEE 1394 PCI Express Firewire Port

Tecco · Answer

Thanks for the answer. No, I do not have Norton Internet Security but I do have Norton Anti Virus. I did disable that but that did not improve anything. I think my system restore is somehow corrupted and does not accept or recognize the checkpoints as restorable dates. I am just hoping that one of these days a system update fixes the problem, as I cannot find anyway to isolate the System Restore program and reinstall just that feature of Windows XP. Meanwhile I fixed the non working mediaplayer by upgrading to mediaplayer version 11 and that solved the problem of the corrupted version 10, which was automatically deleted. Thanks again, Tecco

Windows General

WindowsXP-Mediaplayer and System Restore do not work

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