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rallen1st

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7 years ago

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rallen1st

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September 10th, 2019 06:00

XPS 8700, Intel management engine interface

XPS-8700 circa September, 2013

Newbie here.  I know that this issue has been raised here a number of times and I've checked the many posts not only here but also at Microsoft for help with my problem. 

Tried a number of the suggestions. 

  • Uninstall driver
  • Rinstall driver
  • Upgraded Bios from A13 to A14
  • Used the Dell components installer to update driver. 

Yet I'm still geting the yellow exclamation mark on the device in device manager. 

Bit of a background - my hard drive bit the dust a couple of weeks ago.  I replaced it with a Samsung SSD drive.  Since I had no idea of how to reinstall Windows 10 - I first reinstalled the Windows 8.1 that came with the computer and then continued to upgrade to Windows 10, Home.  I have been trying to fix this problem for almost a week and its driving me crazy.  Any fresh insight or help is really appreciated!