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sackboydad
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August 16th, 2018 12:00
How do I enable dell audio pop-ups?
Hi! Brand new XPS 9570.... Bought a TB16 dock....
When I plugged my external speakers in for the first time, a popup came on the screen. I clicked something on it and made the terrible mistake of telling it not to come up any more. Whatever I clicked made the speakers sound TERRIBLE. The audio sounds tinny and compressed and unusable. I'm thinking I told it I had small speakers or something that mis-matches.
How do I get this popup to come back? I've seen other posts but they talk about Dell Audio Manager or MaxxAudio... I have neither on my XPS 9570. It just says "Realtek(R) Audio" for the built-in headphone jack/speakers and "Realtek USB Audio for the speaker/Headphone jack on the TB16 dock.
Before purchasing the TB16, I was using a Pluggable Thunderbolt 3 dock that had for my old MacBook Pro.... The sound was great. So I know it's not my speakers or my XPS. I had to buy a new dock because the Pluggable didn't supply enough power.
Thanks for the help! This is driving me nuts!
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