So I have an XPS 9310 with Windows 11 Pro and on different occasions it randomly locks the screen and then goes to sleep and so I have to unplug the Dell Thunderbolt Dock - WD19TBS and once it powers back on it gives me a message saying something about my battery needing to be charged and even though I get that message I still have a full battery so I dont know if it is my dock in terms of the power cord from the wall outlet to the dock?

Also since then I have installed the 24h2 update but it happened again before that last week

Any help is needed ASAP

Thank you