The Game-changing Potential of Generative AI

Dell's unique portfolio of solutions, services and products is helping customers gain a competitive edge in the GenAI era.

Just like the revolutionary technologies of personal computers over 40 years ago and server virtualization over 20 years ago, we find ourselves witnessing another transformative era with boundless potential.

We’re still in the early stages of the generative AI revolution, but it’s real. Generative AI is an inflection point. It’s disruptive. It’s game-changing. More to learn. More to come.

I recently met with our investor community in our “Ask the Experts” webcast. As you can imagine, generative AI was the number one topic. Joined by our CTO John Roese and president of ISG Jeff Boudreau, we delved into the hot-button questions surrounding this exciting technology.

We view generative AI as a new category of computing in the technology stack with very distinct characteristics. It’s a new workload that is enabling a level of productivity we have never seen. As such, GenAI will not displace existing spend; rather it will grow the IT TAM over time. Moreover, the models GenAI creates will be some of the most valuable data ever created – data we’ll need to protect.

Jeff Clarke, Vice Chairman and Co-Chief Operating Officer, Dell Technologies, speaks on Dell Technologies World Day Two Keynote address, on May 23 in Las Vegas, NV.
Jeff Clarke, Vice Chairman and Co-Chief Operating Officer, Dell Technologies, speaks during the Dell Technologies World Day Two Keynote in Las Vegas, NV on May 23, 2023

Dell is uniquely suited to help customers in their AI journeys. Navigating the technology options and how to integrate GenAI into their existing IT environment or deploy a new edge AI solution can be very complex. We have the experience and insights to help our customers design the most efficient solution based on their application and desired outcome for improving software development productivity, enhancing customer experience and/or automating their operations.

Our AI offers start with our modern data infrastructure portfolio – our latest generation of servers purpose-built for training or tuning GenAI models and AI inferencing, storage that scales to handle the massive amount of unstructured data needed for GenAI workloads and a data protection portfolio that can protect this data and the valuable models.

During my conversation with Jensen Huang, co-founder, president and CEO of NVIDIA, at Dell Technologies World, he shared that in the future, we’ll see AI factories at the edge, the data center and in the cloud. In other words, everywhere, resulting in a range of generative AI infrastructure solutions.

We’re just scratching the surface of what’s possible. With our expertise and broad portfolio of solutions and services, Dell is uniquely positioned to win in this new era and help shape the future for our customers. Catch the full replay here.

About the Author: Jeff Clarke

Jeff Clarke is vice chairman and chief operating officer for Dell Technologies responsible for running day-to-day business operations, shaping the company’s strategic agenda and setting priorities across the Dell Technologies executive leadership team. Jeff directs the Services, Infrastructure Solutions Group and the Client Solutions Group, and manages Global Operations including manufacturing, procurement and supply chain. Jeff is also responsible for setting the long-term strategy and leads planning for technology areas such as AI, Multicloud, Edge and Telecom. Jeff joined Dell Technologies in 1987 as a quality engineer. Since then, his remit has grown to lead the company’s biggest transformations that resulted in Dell Technologies No.1 worldwide share positions in many of its core infrastructure and PC products. He’s also passionate about Dell’s social impact agenda and plays an active role in advancing Dell’s diversity and inclusion initiatives, employee resource groups and 2030+ ESG goals. Prior to joining Dell Technologies, Jeff served as a reliability and product engineer at Motorola, Inc. He serves on the College of Engineering Advisory Council for his alma mater, the University of Texas at San Antonio, where he earned a bachelor's degree in electrical engineering in 1986.