Which shipping methods and carriers are available?

<ul><li>You choose the shipping method at the time you purchase your order (Next Business Day, 3-5 Business Days, etc).</li><li>Dell partners with industry leading carriers for each shipping option, and we will use the most appropriate carrier to deliver your order. Tracking Numbers and Carrier Links will be provided on your Online Order Support when your order ships.</li><li>Please note, the shipping method you chose at the time of purchase is applied AFTER your order has completed production/packaging.</li><li>The Estimated Delivery Date communicated to you at the time of purchase provides you an estimate of when the product will reach you.</li></ul>

What is the Estimated Delivery Date and how is it determined?

Estimated Delivery date is the date that Dell expects your order to reach you. This estimation is calculated based on 3 key factors: <br /><br /><ul><li>Payment method - The amount of time it takes for authorization of the payment varies for different forms of payment such as Credit Cards, Pay Pal, and a Dell Preferred Account.</li><li>Production/Packing time - This is the time that it will take to assemble and/or pack your order for shipment. The length of time is influenced by the production build time and/or product availability.</li><li>Shipping Option Selected - It is important to note that this is specifically the estimated time it will take your order to reach you AFTER it has shipped.</li></ul>

Will I be notified when my Dell Order is about to be delivered?

<ul><li>There will be no notification prior to carrier delivery. The carrier link provided on your Online Order Support will provide the latest delivery information. Do I need to sign for delivery? The Shipment might require a signature depending up on various factors, including product type, price, delivery location Etc.</li><li>If you are not available to sign for the delivery, you can arrange for another adult to accept the delivery on your behalf –at the same address.</li></ul>

Do I need to sign for delivery?

<ul><li>The Shipment might require a signature depending up on various factors, including product type, price, delivery location Etc.</li><li> If you are not available to sign for the delivery, you can arrange for another adult to accept the delivery on your behalf –at the same address.</li></ul>

Can I change my delivery address?

<ul><li>As soon as you have submitted your order, the delivery address is verified.</li><li>To help prevent fraud, we cannot change the delivery address after your order is submitted and verified.</li><li>If you won’t be available to accept delivery, you can arrange for another adult to take delivery on your behalf — as long as it is at the same address.</li></ul>

Where can I check the status of my Dell Order?

<ul><li>By Phone: You can check the status of your order 24/7 through our automated order status IVR at 1-800-433-9014. You will need your 9 – digit <a href="https://www.dell.com/support/orderstatus/Customer?DisplayCustomerDataLookupOption2=True&ref=cpfaq_wherecanicheckthestatusofmydellorder_cta_link_ordernumber">order number</a>.</li><li>Online: Your <a href="https://www.dell.com/support/orderstatus?ref=cpfaq_wherecanicheckthestatusofmydellorder_cta_link_onlineordersupport">Online Order Support</a> provides you with the most current status of your order.</li></ul>

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Free Shipping

Free shipping, no minimum purchase

Buy Dell PCs, electronics or accessories and get free5- to 7-day ground shipping. It’s easy, with no minimum purchase required.

Delivery Methods
Delivery Dates
Ships Out Today
Holiday Shipping
Holiday Extended Returns
Frequently Asked Questions

Delivery Methods

Dell partners with industry leading carriers for each shipping option, and we will use the most appropriate carrier to deliver your order.

Standard
Everyone gets free standard shipping on Dell PCs, electronics and accessories on Dell.com with no minimum purchase.

Delivery Dates

For specific delivery dates and cost options for any given product, click on “View Delivery Dates” on the “Tech Specs & Customization” tab on the product page and enter your shipping postal code.

Ships Out Today (or Ships Out Same Day)
Order before 2pm ET Monday – Friday (except holidays) and Select PCs Ship Out Today.

Subject to the conditions and limitations below. Available in select markets for certain systems sold on Dell.ca. Where available, orders for applicable products received Monday through Friday by 2:00 pm Eastern Time (the “Cutoff Time”) will ship out from Dell’s facilities that same day.

This is not a same day delivery offering. Product leaves the Dell facility on the same day the order is placed. Delivery times vary. For estimated delivery times click on “View Delivery Dates” on the applicable product page and enter your shipping postal code. The estimated delivery date will also be included in your order confirmation E-mail.

Available for certain limited configurations of Alienware, Inspiron, XPS and G Series systems only (“Eligible Products”).
Your order must be placed, and your method of payment must be successfully charged, before the Cutoff Time.
Ability to ship an Eligible Product out from our facilities on the same day it is ordered may be impacted by or become unavailable due to:

changes in inventory or carrier / delivery service capacity before you place your order;
unforeseen circumstance outside of our control, such as a strike, natural disaster, pandemic, severe weather;
busy shopping times such as Black Friday, Cyber Monday and Boxing Day;
the order size (i.e. order size limitations may apply); and/or
changes that you make to the order after it is placed;

Electronics, accessories and other non-eligible items (including other systems) in the same order may ship separately and at separate times and may have different estimated delivery dates.
Orders financed through Dell Financial Services may be subject to a verification hold that will impact when an Eligible Product can ship from our facilities and the estimated delivery date of such Eligible Product.

Shipping Details:

Use this shipping and delivery table to help you determine (based on product availability, credit approval, and other factors) when you can expect the scheduled delivery of your order(s) during the holiday season. Refer to the chart to determine which shipping method you should choose.

All orders must be placed and approved by 2:00 P.M. ET on the dates indicated. Expedited and express shipping are not available on all products.

Shipping and Delivery Table

CA Christmas Ship By Dates

Ordered by 2PM ET	All Other Products Delivery*	Ships Today Delivery**
7-Dec Wednesday	14-Dec	12-Dec
8-Dec-Thursday	15-Dec	12-Dec
9-Dec-Friday	16-Dec	13-Dec
10-Dec-Saturday	19-Dec	14-Dec
11-Dec-Sunday	19-Dec	15-Dec
12-Dec Monday	19-Dec	16-Dec
13-Dec Tuesday	20-Dec	19-Dec
14-Dec Wednesday	21-Dec	19-dec
15-Dec Thursday	22-Dec	19-Dec
16-Dec Friday	23-Dec	20-Dec
17-Dec Saturday	Will not arrive by 12/25	21-Dec
18-Dec Sunday	Will not arrive by 12/25	22-Dec
19-Dec Monday	Will not arrive by 12/25	23-Dec
20-Dec Tuesday	Will not arrive by 12/25	24-Dec
21-Dec Wednesday	Will not arrive by 12/25	Will not arrive by 12/25
22-Dec-Thursday	Will not arrive by 12/25	Will not arrive by 12/25
23-Dec Friday	Will not arrive by 12/25	Will not arrive by 12/25
24-Dec Saturday	Will not arrive by 12/25	Will not arrive by 12/25
Inclusive of: Monitors, Electronics and Accessories, PCs which do not have a "Ships Today"/"Ships Today. Order by 2pm ET" tagline
Inclusive of: PCs which have a "Ships Today"/"Ships Today. Order by 2pm ET" tagline

**12/23 Delivery:

Limited system quantities available. Select order codes only. SmartSelect system orders typically ship out from Dell facilities the next business day after payment processing. 3-5 day shipping method is standard. Electronics and accessories may ship separately. Dell is not responsible for carrier errors or delays. Holiday Extended Returns* Full refunds, plus free return shipping, on purchases made 11/1/2022 to 12/25/2022.

Holiday Extended Returns*

You can shop early with peace of mind with easy returns. This year, we have an extended returns: for purchases* made November 1, 2022 to December 25, 2022, the return deadline is extended to January 15, 2023 or 30-days from invoice date, whichever is later.

*Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. Click here to see standard return policy details.

Frequently Asked Questions

: You choose the shipping method at the time you purchase your order (Next Business Day, 3-5 Business Days, etc).
Dell partners with industry leading carriers for each shipping option, and we will use the most appropriate carrier to deliver your order. Tracking Numbers and Carrier Links will be provided on your Online Order Support when your order ships.
Please note, the shipping method you chose at the time of purchase is applied AFTER your order has completed production/packaging.
The Estimated Delivery Date communicated to you at the time of purchase provides you an estimate of when the product will reach you.
: Estimated Delivery date is the date that Dell expects your order to reach you. This estimation is calculated based on 3 key factors:

Payment method - The amount of time it takes for authorization of the payment varies for different forms of payment such as Credit Cards, Pay Pal, and a Dell Preferred Account.
Production/Packing time - This is the time that it will take to assemble and/or pack your order for shipment. The length of time is influenced by the production build time and/or product availability.
Shipping Option Selected - It is important to note that this is specifically the estimated time it will take your order to reach you AFTER it has shipped.
: There will be no notification prior to carrier delivery. The carrier link provided on your Online Order Support will provide the latest delivery information. Do I need to sign for delivery? The Shipment might require a signature depending up on various factors, including product type, price, delivery location Etc.
If you are not available to sign for the delivery, you can arrange for another adult to accept the delivery on your behalf –at the same address.
: The Shipment might require a signature depending up on various factors, including product type, price, delivery location Etc.
If you are not available to sign for the delivery, you can arrange for another adult to accept the delivery on your behalf –at the same address.
: As soon as you have submitted your order, the delivery address is verified.
To help prevent fraud, we cannot change the delivery address after your order is submitted and verified.
If you won’t be available to accept delivery, you can arrange for another adult to take delivery on your behalf — as long as it is at the same address.
: By Phone: You can check the status of your order 24/7 through our automated order status IVR at 1-800-433-9014. You will need your 9 – digit order number.
Online: Your Online Order Support provides you with the most current status of your order.