AI USE CASE

Knowledge Assistant

Democratize expertise with knowledge assistants

Knowledge assistants transform your organization’s data into actionable insights, delivering instant, trusted answers when they’re needed most. By handling routine questions, they free up your experts to focus on high-impact projects, improving productivity and creating a seamless experience for employees and customers alike.

Reduce time-to-resolution for internal projects and external customer questions by giving users a comprehensive, conversational entry point to knowledge, eliminating the need to navigate multiple complex systems.

Free experts from repeat “quick questions” and reduce time spent searching, so teams can focus on higher‑value work.

Responses are grounded in a customer’s own content and data, respect existing permissions, and provide citations back to the source so users can verify.

Simplify your journey with Dell AI Factory

The Dell AI Factory accelerates the deployment of solutions that enable organizations to achieve their AI goals, bringing together AI infrastructure, automation, expert services, and a broad partner ecosystem of technologies. We simplify the complex with a modular architecture and automated workflows that adapt to your needs. By connecting data across environments to power your AI efforts, we help you innovate faster, scale confidently, and securely transform your organization while delivering meaningful outcomes.

Modular, automated solutions engineered and validated to support multiple workloads at any scale. Featuring Dell servers, storage and networking with leading partner technologies.

The Dell Automation Platform catalog of validated blueprints makes it easy to rapidly deploy validated technologies from key partners, enabling a consistent foundation for AI solutions.

Overcome complexity and quickly realize business value from AI investments, with end-to-end strategic guidance and technical expertise to seamlessly integrate an optimized solution.

Knowledge assistant partners

Explore an ever-expanding ecosystem of key knowledge assistant partners.

North gives teams secure, governed access to enterprise data - so they can find trusted answers while keeping sensitive information under your control and for teams to do their best work.

Explore Cohere Blueprint