Dell Rewards
Earn Rewards
- Shop Dell.com to earn 3% back in rewards (calculated before tax).
- Earn additional rewards for activities like filling out your profile or watching a video.
- Rewards are typically added to your account within 30 days of your order’s ship date.
- You must be signed in using your Dell Rewards email to earn or redeem rewards.
Use Rewards
- Rewards are issued in RM 50 increments
- You can redeem rewards in Dell.com at checkout or with a Sales representative.
- Must have minimum balance of RM 250 in cart after rewards are applied.
- Rewards will expire on the 15th of the fourth month following in which they are earned. See Term and Conditions.
Enjoy Member Extras
- Check Rewards history for all account transactions.
- Check back frequently for exclusive member perks.
Make the most of your account by earning more
Log in and go to My AccountMake a Purchase >
Earn rewards on every ringgit spent (pre-tax).Explore your My Account >
Watch Dell Rewards Video get up to RM 10.Special Promotions >
Make the most of your rewards.Plus, Enhance Your Experience >
Take advantage of partner offers and get involved in our Dell user communities.Fill out your profile >
Earn up to RM 10.How does Dell Rewards work?
Sign up for Dell Rewards for free, or if already a member, sign in to your My Account to unlock fantastic perks and get valuable rewards to shop the tech you love.
Top Questions
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Dell Rewards is a free way to unlock fantastic perks and get valuable rewards for using Dell.com to shop the tech you love. Joining Dell Rewards lets you earn rewards on Dell purchases which can be redeemed toward your next Dell purchase. Dell rewards represent coupons that can be applied against future purchases with a total minimum balance value of RM 250 after rewards are applied. Earn Rewards easily by buying products at Dell.com or by engaging with Dell Rewards content in your My Account. You can even earn rewards for simple Dell Rewards activities like filling out your profile. Plus, you get member-only offers for extra savings.
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Bill to email address is eligible to earn rewards.
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Becoming a Dell Rewards member is easy!
- Visit Dell.com.my/DellRewards, click “register now” to create a new My Account, and check the box to register for Dell Rewards, or
- Tell your phone or chat rep that you would like to join.
Already have a Dell.com My Account? Simply click "join for free" in the Dell Rewards box located in the upper right corner on the My Account homepage to opt in to the Dell Rewards program when you’re logged in - you’ll receive a welcome email to confirm your membership. Be sure to check your junk/spam folder.
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There is no fee to join and no ongoing membership fee.
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Our point earn displays across Dell.com represent the base 3% rate. If there is a promotion going on, any extra points may not be reflected in the site experience but will be issued according to the promotion rules after completion of a qualifying purchase.
About Points
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Simply log in to your Dell MyAccount and you'll earn rewards on qualifying purchases from Dell, plus any extra rewards offered for participating in activities in the Dell Rewards program, such as filling out your profile and visiting "My Account". Purchases made through sales representatives are also eligible to earn rewards; just make sure you use the same email address that you used to register for Dell Rewards.
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Rewards cannot be redeemed the same day you make your initial purchase. We make every effort to quickly post your rewards to your 'MyAccount'. Typically this happens within 30 business days after your order's ship date. During peak seasonal periods, please allow for an additional 5-10 business days or longer for rewards to post. If you feel you're missing rewards for any order placed, please visit the Dell Order Support website.
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Rewards cannot be redeemed the same day you make your initial purchase. Rewards are issued in RM 50 increments.
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You can earn a maximum of RM 7,500 rewards in a Dell fiscal quarter. Dell's fiscal calendar begins in February.
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You can redeem rewards directly from your cart if you are logged in to Dell MyAccount. Or you can call/chat with a Dell Representative to use your rewards. Rewards can only be redeemed in RM 50 increments.
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Yes, you may access member-only benefits in the “Benefits” section of My Account>Dell Rewards as well as via Dell Rewards email communications. No rewards required; please enjoy benefits just for being a member. For Dell benefits, simply copy and paste the coupon code at checkout. For Partner benefits, complete the checkout process through the Partner website.
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Dell Rewards are calculated before tax.
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To use your Dell rewards for a purchase amount greater than your available balance, you may pay the remaining amount with any credit card accepted by Dell.
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Dell Rewards expire on the 15th day of the fourth month following the month in which they were issued. For example, if you earned rewards on 1-10-22, the rewards will not expire until 15-2-23. Another example: if you earned rewards on 20-1-22, your rewards will expire on 15-5-22.
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If you only use a portion of your Dell Rewards amount, the remainder is still available to use on another Dell purchase until the expiration date of your remaining Dell Rewards balance.
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Yes
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The offer is contingent upon the purchase of an eligible product. Rewards earned are not valid if an eligible product is returned for a refund. If an eligible product is returned for a refund after the rewards have been redeemed, the redeemed amount will be deducted from the rewards balance, even if this creates a negative balance. Terms and conditions apply.
About the Account
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No, but members use My Account to track rewards. For customers who don’t have a “My Account,” an account will be created with registration. For customers who already have a "My Account," Dell Rewards registration and benefits are available through your "My Account".
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Occasionally, your welcome email will fall into your junk or spam folders. Be sure to check the inbox of the email address you used to register with Dell Rewards.
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At Dell.com/en-my, select “My Account.” Then select “Forgot my password” from the drop-down menu. Insert the email address you used to create your My Account and register for Dell Rewards and click “Reset Password.” You will receive a prompt to reset your password via email.
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While signed onto your My Account at Dell.com/en-my, you can select “customer information” under “My Account Settings” to update your Dell Rewards account preferences.
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Due to program and currency variations, having an account in multiple locations is not possible. Please enroll in the location in which you reside.
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To cancel your membership, log in to your MyAccount, navigate to Account Setting > Manage Communications. You will be able to opt out of the Dell Rewards program from this page. Please note you will no longer earn rewards on future purchases and access to other program benefits will be removed. If you cancel your membership in error, you can recover your Dell Rewards Account by clicking any Dell Rewards “Join for Free” link on Dell.com/en-my and re-registering for the program using the same email address you were previously enrolled with. Any rewards still tied to your account will have maintained their previous expiration dates.
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No. Dell rewards are earned on each individual order, so registering multiple email addresses won’t allow duplicate rewards.
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No. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred. To redeem rewards earned by multiple accounts, individual account information can be entered at checkout, and a maximum of three forms of payment is allowed for any given order. Dell reserves the right to reject requests for consolidation of any Dell promotional codes or rewards at its own discretion for any reason.
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No. Dell rewards and other program benefits will only apply to purchases placed at the time of or after program enrollment.
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No
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No
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Please check the Dell Rewards tab after logging in to Dell MyAccount.
Miscellaneous
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No, Dell Outlet and Dell Premier orders are not eligible to earn rewards.
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Certain third-party products are not eligible to earn rewards. Eligible third-party products will show the Dell rewards that can be earned if purchased.
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Earn rewards just by interacting with the Dell Rewards program for simple activities. Even easy things like logging into your account and filling out your profile can get you some quick rewards.
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If you still have questions after reviewing our FAQs, please visit the Dell Order Support website.
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The Dell Rewards Buy More & Get More program closed on August 4, 2023 (AEST 23:59)*. Coupons will continue to be issued for all qualifying orders placed through Aug 4th. Coupons are issued when an order invoices. The Dell Rewards team will continue to honor/support all coupons issued through the Buy & Get program until expiration. Please reach out to customer care with any inquiries.
Terms & Conditions
Dell Rewards Program Terms
Malaysia
These Dell Rewards terms (“Terms”) between you (“Member”) and Dell Global Business Center Sdn. Bhd. (“Dell”), govern your participation in the Malaysia Dell Rewards loyalty program (“Program”), and set forth all rights, requirements, rules and conditions of your membership and participation in the Program. These Terms are in addition to any other Dell terms that you agree to in connection with your Dell purchase(s) or use of other Dell services. By registering for and participating in the Program, you agree to these Terms, which Dell may update from time to time without prior notice. Dell reserves the right to suspend, modify or discontinue the Program at any time and for any reason and will use reasonable efforts to provide advance notice of any material changes to the Program via Dell My Account (“My Account”) and email. Any information regarding this Program or Rewards (defined below) will form part of these Terms.
Eligibility and Participation Requirements
This Program and associated benefits are available only to individuals who meet the criteria for Program membership as defined by Dell below
To qualify for the Program and Program benefits, you must be a Consumer, defined as an individual purchasing for personal or household use, or a representative of a Small Business, as defined by Dell. The following categories are ineligible for Program membership:
- Minors, as defined by applicable law in your jurisdiction of residence;
- Representatives of entities that are not Small Businesses, as defined by Dell;
- Public customers;
- Resellers.
If Dell identifies that you fall into one of the above categories or that you have otherwise violated these Terms, your membership may be suspended pending further investigation, and you will not receive any benefits or rewards related to the Program until resolved. If Dell, after appropriate investigation, cancels your membership due to a violation of these Terms or other actual or reasonably suspected misconduct or fraud, Dell reserves the right to invalidate any Program benefits earned prior to termination. Dell further reserves the right to deny membership to any Eligible Customer for any reason.
Without limiting the above, Dell reserves the right, at any time, to verify the validity of Members and to disqualify any Member who tampers with the Program, interferes with Rewards, or undertakes any actions designed to subvert, or is otherwise not in accordance with, these Terms. Failure of the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
To obtain the benefits of the Program, you must maintain a Dell My Account. There is no charge to establish a My Account. If you don’t already have a My Account, an account will be created for you when you register for the Program. Your My Account is where you will receive information about your rewards, including your current rewards balance and rewards expiration dates and other information, including Program updates and opportunities to redeem rewards. Your My Account must remain updated with a valid email address, and you acknowledge that Dell may communicate with you via that email address regarding updates to the Program and your rewards. You acknowledge that all data provided in connection with your My Account and the Program will be collected and used in accordance with Dell’s Privacy Statement. Your name, contact information and transaction history will only be used in relation to your My Account and Dell Rewards account. You are responsible for maintaining the security of your My Account and My Account password. This program is a location-based program. If you decide to participate in the Program from multiple locations, you must have or create a My Account in each location using a different email address for each My Account. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred.
Earning Rewards
As a Member of the Program, you are eligible to earn rewards in the following ways: shopping directly with Dell at www.Dell.com/en-my, engaging with select Dell content, and other methods that may be communicated by Dell from time to time. Rewards are typically deposited into your My Account within 30 days (usually when your order ships)
You can receive up to 3% of the Dell product purchase price before tax and delivery in rewards per transaction for purchases made in Malaysia online Dell Store at www.Dell.com/en-my. Rewards are issued in RM50 rewards increments. The total amount of rewards that can be earned each Dell fiscal quarter shall not exceed RM7,500. (The Dell fiscal calendar begins in February.) Rewards can be earned in the following ways:
- Purchases from Dell. Rewards can be earned on most purchases directly from Dell at www.Dell.com/en-my (excluding purchases from Dell Outlet & Dell Premier and select third party products and other exclusions as determined and communicated by Dell). The total number of rewards available per product purchased varies. The number of rewards that can be earned per product and total rewards available per order total will be displayed on Dell.com shop pages and in cart and checkout. Not all products are eligible for rewards, and selected products may earn extra rewards.
- Engagement with Dell. Rewards can also be earned through various methods of engagement with selected Dell content, such as logging in to your My Account, responding to Dell surveys or opting-in to Dell marketing communications. Dell may place limits on the number of times you may earn rewards for such engagements (e.g., Members only earn rewards for one My Account login per week) and these limits will be communicated to Members at the time the rewards offer is communicated.
Certain orders are not eligible for rewards, including but not limited to those placed by resellers, third parties, or as the result of fraud. Dell Outlet purchases do not qualify for rewards. Dell reserves the right to add, modify or discontinue any rewards earning opportunities any time in its sole discretion.
Rewards Expiration
Rewards expire on the 15th day of the fourth month following the month in which they are earned. For example, any rewards earned in January will expire on May 15th of the same year. Dell will send you monthly notices reminding you of your rewards that are expiring. However, it is your responsibility to keep track of your rewards expiration dates.
Month of Rewards Issuance | Date of Expiry |
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JANUARY |
MAY 15 |
FEBRUARY |
JUNE 15 |
MARCH |
JULY 15 |
APRIL |
AUGUST 15 |
MAY |
SEPTEMBER 15 |
JUNE |
OCTOBER 15 |
JULY |
NOVEMBER 15 |
AUGUST |
DECEMBER 15 |
SEPTEMBER |
JANUARY 15 |
OCTOBER |
FEBRUARY 15 |
NOVEMBER |
MARCH 15 |
DECEMBER |
APRIL 15 |
Returned or cancelled purchases will be refunded according to the way they were paid. Any portion of the purchase using Dell Rewards will only be returned to the member’s rewards balance upon request. Members are required to contact Customer Care after returning the Dell product. It may take up to four (4) business days for the adjusted rewards to be reflected in the member account.
Membership Cancellation
To cancel your membership, log in to your My Account, navigate to Privacy > Deactivate Dell Rewards. You will be able to opt out of the Dell Rewards program from this page. Please note you will no longer earn rewards on future purchases and access to other program benefits will be removed. If you cancel your membership in error, you can recover your Dell Rewards Account by clicking any Dell Rewards “Join for Free” link on www.Dell.com/en-my and re-registering for the program using the same email address you were previously enrolled with. Any rewards still tied to your account will have maintained their previous expiration dates.
Limitation of Liability
In no event will Dell be liable for any indirect, consequential, exemplary, incidental, or punitive damages, including lost profits, even if Dell has been advised of the possibility of such damages. YOU AGREE THAT DELL’S LIABILITY IN ANY DISPUTE WILL BE CAPPED AT THE TOTAL AMOUNT YOU SPENT ON ELIGIBLE DELL ORDERS AS A PROGRAM MEMBER IN THE LAST 12 MONTHS. Some jurisdictions may not allow limitation of certain damages, so these limitations may not apply to you.
Miscellaneous
Governing Law and Jurisdiction; Dispute Resolution