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ONE HUB FOR ALL YOUR IT NEEDS

Dell Premier Help Center


Discover expert resources to help you confidently explore, buy and manage IT with Premier.

DELL PREMIER NEWS What's new in your store

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Introducing Exclusive Business Savings


Just shop and add products to your cart to see tiered savings automatically applied to qualifying items at checkout.
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Delivering Modernized Capabilities


Experience an enhanced Dell Premier with smarter tools, streamlined systems, and savings to help support your business.
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Virtual Assistant


Discover how the Virtual Assistant delivers instant support for product inquiries, order information, quotes, and more. For additional help, seamlessly collaborate with your dedicated Sales Rep using the Workspaces feature.
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Premier in Action

Getting Started with Premier
  • Getting Started with Premier

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Standard Offers
Streamline your IT by creating favorites for easy repeat purchasing.

VIDEO Standard Offers Overview

Watch how standard offers help your organization set company-wide favorites, making repeat purchasing simple, consistent, and efficient.

HOW-TO GUIDE How to Access and Customize Standard Offers

This step-by-step guide provides detailed instructions on how standard offers help to simplify purchasing, control IT spend, and automate routine processes.
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GET STARTED Premier Homepage

Access our full portfolio and standard offers from your Premier Homepage.
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Quotes

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Dell Premier Quotes homepage
Discover the new Quotes homepage in Premier, designed to provide you with a more efficient and seamless experience in managing your eQuotes and Sales quotes.

VIDEO Premier Quotes Overview

Watch how to effortlessly retrieve and place your quotes with this step-by-step video.

HOW-TO GUIDE Create and Manage eQuotes

Explore simple instructions on how to create, save, and retrieve Premier eQuotes - enabling you to prepare an order and save it for future purchase.
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HOW-TO GUIDE Retrieve, Change, and Place Dell Sales Quotes

Explore simple instructions on how to retrieve and adjust a quote created by your Dell Account team and seamlessly place your order.
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GET STARTED Quotes

Access the Premier Quotes page to simply manage eQuotes and sales quotes in one place.
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Orders

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Order Management
Discover how to simply manage your orders with Dell Premier. Track orders, view invoices and reports, seamlessly connect with Support, and more.

VIDEO Streamline Order Management

Watch how you can easily track orders, retrieve invoices and packing slips, and access order support anytime.

HOW-TO GUIDE Track and Manage Orders

Easily check your latest order status, get detailed shipping information, view service tags and invoices, download packing slips, and more—all in one place
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GET STARTED Orders

Access the Orders tab to view order history, track orders, and view invoices.
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Account

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Dell Premier-Modern Account Management
Dell Premier-Modern Account Management.

VIDEO Simplified Account Management

Watch how Dell Premier Account allows you to easily manage your page according to your needs. You can customize page settings, manage page access, payment types, assets and warranties, reports, and much more.

HOW-TO GUIDE Manage Your Premier Account

Discover how to view your Premier Account settings at a glance, check your order history, quickly manage your shipping addresses and more.
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GET STARTED Premier Account

Access your Premier Account to manage your page settings, view account information, manage software & subscriptions, and more.
View your Premier Account

Procurement Solutions

Global Portal

Discover Dell's global procurement solution, built to streamline your operations. With multi-country and multi-currency ordering capabilities at its core, this centralized platform enables you to explore, buy, and manage IT effortlessly.
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Premier for Partners

Explore how Premier helps Dell Technologies Partners modernize IT procurement, streamline purchasing, and unlock opportunities with our comprehensive solutions portfolio.
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ERP Procurement Integration

Learn how to effortlessly connect your procurement process with existing Enterprise Resource Planning (ERP) systems, ensuring smooth and efficient operations every step of the way.
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Frequently Asked Questions

Dell Premier is a personalized hub that allows you to explore comprehensive solutions, confidently buy at our best online price and manage your day-to-day account needs, including quotes, orders, and reports.

The Dell Premier Catalogs provide access to Dell's full range of end-to-end technology solutions at Dell’s best online price. You can easily search, filter and compare side-by-side to find suitable products for your business. Available products include laptops, desktops, servers, storage systems, networking equipment, monitors, and PC accessories.  

Global Portal has been modernized and aligned with the Premier Local Portal  platform. Specific Global Portal capabilities are being called out in each of the Step-by-Step guides where applicable.

Leverage Dell Partner Portal, a central hub where you can find all tools a Partner needs, including Deal Registration, Solutions Configurator, Partner Program Benefits, and more.

You can easily access the Quotes dashboard via your Dell Premier homepage. The Quotes page displays both user-created eQuotes and sales-generated quotes, organized by type, creation date and further searchable critera. Select a quote to review its details, then proceed to checkout to complete your purchase.

In Dell Premier, you can use the self-service Quotes dashboard to access quotes provided by your Dell Sales Representative. From there, you can review, download, and place an order online. 

Yes, Dell Premier allows you to select and purchase up to 10 quotes in a single checkout.

To track your orders in Dell Premier, click on ‘Orders’ in the Premier Homepage—if this feature is enabled for your account. From the Orders section, you can easily manage your purchases, including viewing order status, downloading packing slips, accessing invoices, requesting post-order support, and more.  

To access post-order support in Dell Premier, click on ‘Orders’ in the Premier Homepage—if this feature is enabled for your account. You can use the Virtual Assistant for streamlined help to resolve issues, retrieve documents, or get updates related to your order, including connecting directly with a Dell Customer Care agent. Watch video to learn more. 

Only Premier users with a Site Administrator role in Dell Premier can add or manage users on the Premier page. To request access or changes, please contact your organization’s Premier Site Administrator. For more details, refer to the Premier User Roles guide. 

You can view and manage your software licenses and subscriptions from Premier Account ‘Subscriptions’ where you can track active licenses, monitor subscription status, and more. 

Yes, Dell Premier allows you to personalize your reporting dashboard using a wide range of data filters including orders, customer activity, delivery details, and much more. Learn More

Yes, the "Devices" report allows you to view your Dell systems, along with their associated service tags, including the support services status and service request status for each product.

If you experience a technical issue with Dell Premier, you can contact the Premier Helpdesk for assistance.

You can access step-by-step tutorials of the various Dell Premier features in the Premier Video Library.  

Learn more about recent changes to prepaid payment, invoicing and refunding as well as India & LATAM order processes.
Intel® Core™ Ultra Processors
Learn More about Intel