Intel® Core™ Ultra Processors
Learn More about Intel

Image Assist

Hero

Effortlessly create, deploy, and update cross-platform images faster than ever.

Image Assist empowers you to quickly create a custom cross-platform image—ready to deploy when you say so. The simple user interface helps you prepare your custom image, including OS, licenses, applications, desktop customization, and network configuration settings.
 

NOTE: For Dell to provide configuration services, we must first ensure your image is exportable in accordance with U.S. Export Law.

Download Image Assist
dell-technologies-customer-profile-versus-arthritis-image2.jpg

Key Benefits

  • Cross-platform image
  • Image dynamically updated with latest drivers
  • Simple user interface steps you through the process of creating your image

Purpose

Image Assist enables you to develop a single transition-ready image that works on current and future Dell systems. To ensure you have the most current image possible, at our factory, we dynamically install the latest drivers as they are released.

Benefits

  • Simple user interface guides you through the process of creating your image.
  • Cross-platform image
  • Image dynamically updated with latest drivers.
  • Static Image Capture

What You Get

  • Automatically validated images
  • Validation tool for comprehensive verification of: the registry, services, installed software, drivers, files, and policies.
  • Warnings for conflicting configurations or software that will prevent images from being hardware-agnostic or will stop the factory process from running.

Resources

Learn more about Image Assist

Image Assist Technical Resources

Get more information including: training videos, documentation, and other helpful information.
Explore Image Assist

Image Assist Support

This document provides contact information for the Image Assist service desk.
Contact us

Image Assist Datasheet

Effortlessly create, deploy, and update cross-platform images faster than ever.
Download Datasheet

Image Assist Video

Watch this short video to learn about the benefits of Image Assist to simplify your IT systems.
Watch Now

Frequently Asked Questions

A cross-platform, hardware-agnostic Windows image is designed to work across multiple supported PC models instead of requiring a separate image for each model. This can reduce image sprawl, validation and testing effort, and rework during hardware refresh cycles, although teams still need to test the image on their target devices. Dell Image Assist Dynamic helps create a custom, transition-ready image for supported current and future Dell systems, including the operating system, licensing, applications, desktop customization, and network settings. This approach is especially relevant when you need applications and settings included in the image or when factory deployment is part of your rollout rather than relying only on cloud provisioning.

A cross-platform image is a single Windows image designed to work across multiple device models instead of requiring a separate image for each one. For enterprise IT teams, that reduces the number of images, lowers testing overhead, and makes hardware transitions easier during refresh cycles. Dell Image Assist helps build a hardware agnostic image for current and future Dell systems. For organizations who are not using cloud-based provisioning and still require applications built into the image, this is your solution.

Image Assist not only helps create and validate the image, but also comes with factory deployment, and technical support. That can include workflow guidance, factory application of the image, driver currency during production, and adjacent configuration steps such as BIOS settings or asset tagging. This distinction matters because tools solve for creation, while services solve for repeatability and execution at scale. If your internal team is already strong on image engineering, services may matter most during transitions, large rollouts, or distributed deployments.

The tool helps to quickly capture custom Windows images that are ready for factory deployment, either as a static image (like Ghost) or as a Dynamic image (hardware agnostic). It can diagnose issues and help resolve them during the creation process and has a guided workflow that helps you prepare the OS and licensing model and custom settings in the image. Dynamic images can be dynamically updated with the latest drivers at the factory, which is important during model transitions and new device orders. In practical terms, that can reduce rework between image creation and end-user delivery.

Image Assist helps validate the image by checks for un-supported software, drivers, and policies and warns if those might prevent the image from either being hardware-agnostic or could stop the factory process from running. For support, Dell provides technical resources, documentation, training materials, and an Image Assist service desk.
Intel® Core™ Ultra Processors
Learn More about Intel