Shipping and Delivery


Contactless home delivery available: Your safety is our top priority and you can shop online with peace of mind.

When you've completed your purchase, Dell will provide an estimated delivery date, which you can review in your Order Confirmation email or online

How We Estimate Delivery Times

We aim to be as accurate as possible when estimating delivery times. However, actual delivery dates are subject to change based on a number of conditions, including:

  • Length of time it takes your payment to clear
  • Availability of items in your order
  • Delivery method
  • Shipping provider
  • Factory location
  • Your delivery address
  • Holiday periods

If your order contains non-Dell-branded products and peripherals (such as Logitech® keyboards), these products will be delivered separately from your Dell system or accessories order.
Dell’s estimated shipping and delivery times commence upon order confirmation. Your order will be confirmed once payment has been received by Dell.
For complete details, see Dell's Terms of Sale

In Stock for Fast Delivery

In Stock (Smart Selection) products are ready to ship and prebuilt around the features that many of our customers prefer. You’ll get everything you need in one purchase, available with support services to keep your system up and running.
In Stock (Smart Selection) Products
Estimated Delivery Range (after product ships from factory)
Dell notebooks, desktops and tablets with the Smart Selection logo
2 - 3 business days

Smart Selection Terms

  • Smart Selection products typically have an estimated delivery time of 2 - 3 business days (depending on stock availability) from order confirmation for deliveries to Auckland, Wellington, Hamilton and Tauranga.
  • If your orders contains both a Dell system and accessories, these products may be delivered separately.
  • Your Smart Selection order is subject to Dell’s Standard Terms and Conditions of Sale that are available on request or at
  • In the event of your selected product being out of stock, we will supply you with product direct from our manufacturing facility, and estimated delivery times will be longer.
  • Because of the transport method, we are using to make this as fast as possible, someone will need to be at the nominated address to accept delivery, regardless of the location.

Build to Order

For build to order products, Dell configures to your specifications and will provide you a “ships in” date range, which is the approximate date range by which your order will ship from the factory.

Delivery of your product after it has shipped from the factory will typically be within the following timeframes:
Products (Build to Order)
Estimated Delivery Range (after products ships from factory)
Notebooks and tablets
6 - 14 business days
Desktops and workstations
5 - 7 business days
Monitors and accessories
2 - 5 business days
Server/storage networking
5 - 7 business days