Multiple Product Transfer
To transfer 6 to 5000 products at a time, please fill out and then upload our XLS template. Transfers typically take 7 to 10 business days and up to 15 business days for international transfers.
Step 1: Download XLS template
Download the latest XLS template below, if you are experiencing any issues with an older template.
Download XLS templateStep 2: Edit template
The template should open in any spreadsheet application. The top row is populated with example information for you to use as a guide. For detailed instructions, visit the Bulk Transfer Guide.
When editing the XLS template, keep these formatting tips in mind:
Do:
Do not:
- Use special characters or punctuation
- Modify the first three rows of the template
- Enter Express Service Codes or serial numbers
Your privacy is important to us.
The information you provide will be used for registering the product and any related services associated with the product. We will not share it with anyone. To learn more about how we use and protect your data, see the Dell Privacy Statement
Step 3: Upload completed template (about 1 minute)
When your file is completed, upload it here.
No file chosen
No file chosen
Uploading file...
Incorrect file format.
Files must use the XLS template.
File not uploaded.
The file failed to upload as there were duplicate service tags found. Please remove duplicate records and retry upload.
We are unable to process your request at this time, please try again later. Reminder: Up to 5000 Service Tags may be submitted per request with a limit of 30000 Service Tags in a day per user.
Note: To share your feedback or report any issues with the bulk upload process, please send an email to Bulk Transfer Support.
File not uploaded. The file failed to upload either because it was not saved as a XLS file or there was a problem validating the records. Please check your locally saved file and retry upload.
Your privacy is important to us.
The information you provide will be used for registering the product and any related services associated with the product. We will not share it with anyone. To learn more about how we use and protect your data, see the Dell Privacy Statement
Incorrect file format. Files must use the XLS template.
File not uploaded.
The file failed to upload as there were duplicate service tags found. Please remove duplicate records and retry upload.
We are unable to process your request at this time, please try again later. Reminder: Up to 5000 Service Tags may be submitted per request with a limit of 30000 Service Tags in a day per user.
Note: To share your feedback or report any issues with the bulk upload process, please send an email to Bulk Transfer Support.
File not uploaded.
File not uploaded. The file failed to upload either because it was not saved as a XLS file or there was a problem validating the records. Please check your locally saved file and retry upload.
Note: To share your feedback or report any issues with the bulk upload process, please send an email to Bulk_Transfer_Support@dell.com
Multiple Product Transfer
To transfer 6 to 5000 products at a time, please fill out and then upload our XLS template. Transfers typically take 7 to 10 business days and up to 15 business days for international transfers.
Step 1: Download XLS template
Download the latest XLS template below, if you are experiencing any issues with an older template.
Download XLS templateStep 2: Edit template
The template should open in any spreadsheet application. The top row is populated with example information for you to use as a guide. For detailed instructions, visit the Bulk Transfer Guide.
When editing the XLS template, keep these formatting tips in mind:
Do:
Do not:
- Use special characters or punctuation
- Modify the first three rows of the template
- Enter Express Service Codes or serial numbers
Your privacy is important to us.
The information you provide will be used for registering the product and any related services associated with the product. We will not share it with anyone. To learn more about how we use and protect your data, see the Dell Privacy Statement
Correct errors and submit XLS
Errors detected.
Please edit the records below on screen. You will have the option to download and save an updated XLS file. You can also edit your locally saved XLS and
retry upload.
Errors to be corrected:
| Row | Service Tag | Error | Corrected |
|---|
Showing 1- of entries
Note: To share your feedback or report any issues with the bulk upload process, please send an email to Bulk_Transfer_Support@dell.com
Previous company or name missing
Company Name
OR
First Name
Last Name
New company or name missing
Company Name
OR
First Name
Last Name
New company or name missing
Company Name
OR
First Name
Last Name
New company or name missing
Company Name
OR
First Name
Last Name
New company or name invalid format
Company Name
OR
First Name
Last Name
New owner area code or phone number missing
Area Code
Phone Number
New Owner Phone number or Area code is invalid. Please enter only numbers and spaces.
Area Code
Phone Number
Multiple Product Transfer
To transfer 6 to 5000 products at a time, please fill out and then upload our XLS template. Transfers typically take 7 to 10 business days and up to 15 business days for international transfers.
Step 1: Download XLS template
Download the latest XLS template below, if you are experiencing any issues with an older template.
Download XLS templateStep 2: Edit template
The template should open in any spreadsheet application. The top row is populated with example information for you to use as a guide. For detailed instructions, visit the Bulk Transfer Guide.
When editing the XLS template, keep these formatting tips in mind:
Do:
Do not:
- Use special characters or punctuation
- Modify the first three rows of the template
- Enter Express Service Codes or serial numbers
Your privacy is important to us.
The information you provide will be used for registering the product and any related services associated with the product. We will not share it with anyone. To learn more about how we use and protect your data, see the Dell Privacy Statement
Correct errors and submit XLS
Errors detected.
Our validation check shows that errors were found and need your attention. We recommend editing your file and re-uploading it.
| Error type | Qty | Formatting tips |
|---|---|---|
| Name or company name missing | 0 | The company name is required in order to transfer any enterprise product. |
| Service Tag missing or invalid format | 0 | The Service Tag is required to identify the product to be transferred. Only enter one per row. The 7-digit code is usually located on the back or bottom of your device. Example: ABC1234 |
| Email address missing or invalid format | 0 | Email address of the New Owner is required. It should follow standard email format. Example: new_owner@email.com |
| Country transferring from/to missing or invalid format | 0 | The country that the product is transferring from/to is required. If the location is not changing, enter the same country name in both rows. Country names should be spelled out in English (no abbreviations or special characters). Example: United Kingdom |
| Street address missing or invalid format | 0 | The street address of the new company or owner is required. Make sure to use a physical address, not a post office box. Example: 123 Main Street |
| City, state, province or county missing or invalid format | 0 | The city, state, province, or county of the new company or owner is required. To enter a valid state code See list of state codes. To enter a valid city for China See list of cities. |
| ZIP or postal code missing or invalid format | 0 | The ZIP or postal code of the new company or owner is required. Example: 78701 |
| Phone number missing or invalid format | 0 | The phone number of the new company or owner is required. Do not include a country code, spaces, dashes, or parenthesis. Example: 5551112222 |
| Intended use missing or invalid format | 0 | The intended use of the product by the new company or owner is required to meet United States federal government mandates. See list of intendended use options |
| Brazilian Federal Tax ID or Indian GST ID or Mexico RFC Number is missing or has invalid format | 0 | One of the below changes required
|
| Customer Number of the New Owner has invalid format | Customer Number of the New Owner is required. Please make sure there are no special characters or alphabets entered |
Note: To share your feedback or report any issues with the bulk upload process, please send an email to Bulk_Transfer_Support@dell.com
Multiple Product Transfer
To transfer 6 to 5000 products at a time, please fill out and then upload our XLS template. Transfers typically take 7 to 10 business days and up to 15 business days for international transfers.
XLS file submitted successfully
Confirmation number:
File submitted with errors.
Records with errors may not transfer.
Download a copy of your file with the errors listed.
Your request to transfer the warranty/ownership has been submitted. Please allow 7-10 business days for domestic transfers and 15 business days for international transfers. Email notification (if opted during submission) will be sent to the email address provided on the form once the request has been reviewed. If you have any questions regarding the ownership or warranty transfer of this product, please Contact Customer support.
Once the transfer has been processed or if we have additional questions, we’ll send emails to the previous and new owners.
Your privacy is important to us.
The information you provide will be used for registering the product and any related services associated with the product. We will not share it with anyone. To learn more about how we use and protect your data, see the Dell Privacy Statement
All requests to transfer ownership, service, limited warranty* and Dell support are determined in Dell’s sole discretion. Dell reserves the right to refuse to honor any transfer requests and requests for warranty coverage and/or service. If Dell has not received payment for the subject system, even if you have made payment to another party, you may not return any transferred system under the Dell Return Policy. . All such transfer requests are also subject to Dell’s terms and conditions of sale located at www.dell.com.
Any service contract applicable to your system is identified by the Service Tag number and may be transferred only in conjunction with the transfer of the entire system. If the system is being transferred into a geographic location in which the same service as provided under the subject service contract is not available at the same price as was initially paid for this service contract by the customer, or if the new owner desires a different category of service, then there may be an additional charge for this transfer. All such transfers will otherwise be subject to the terms and conditions of the original service agreement. Service, the limited warranty or Dell support may not be available in your geographic location. No service and/or warranty will be extended solely because of this transfer.
Dell cannot guarantee the authenticity of the products, limited warranties, service, or technical support or the accuracy of the listings of products you purchase from a party other than Dell. Limitations apply to warranties offered by Dell. Dell’s terms and conditions of sale include arbitration, forum selection and damage limitation provisions. See important information about your purchase at www.dell.com..