Be sure to read and follow all safety guidelines to protect your computer. Potential damage and ensure your personal safety. For more information on safety guidelines, see the owner's manual at Dell.com/Support. Before you begin, turn off the computer, and disconnect all attached peripherals. Before proceeding, ensure your computer is in Service Mode.
To enter Service Mode, press and hold the B key on the keyboard. And then press the power button. Now the computer will boot up, and the owner tag information displays on the screen. Press any key to proceed. The computer will emit three short beeps and shut down, indicating it has entered service. Mode. Loosen the captive screws holding the base cover in place. Using a plastic scribe, pry the base cover off. The palm rest assembly, starting at the top edge and working your way around to release it From all sides.
Now, lift the base cover from the palm rest assembly. If your computer is unable to enter service mode, disconnect the battery cable System board. Identify and unlatch the memory module. Grasp the module by the edges to lift it out of the system.
To reinstall the memory module, place it back in the system and re-latch it. If the battery cable was disconnected earlier, make sure to reconnect it to the system board. Next, align the base cover with the palm rest assembly, and gently place it into position. Tighten all required screws to secure the base cover in place.
To exit service mode, connect the AC adapter and press the Power button. Please note: the system will only power on and exit service mode if the adapter's connected. For more information about your Dell system, visit Dell.com/Support.
