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Top Solutions

The most helpful knowledge articles for your product are included in this section.

Microprocessor Side-Channel Vulnerabilities (CVE-2017-5715, CVE-2017-5753, CVE-2017-5754): Impact on Dell products

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CVE ID: CVE-2017-5715, CVE-2017-5753, CVE-2017-5754 Dell is aware of the side-channel analysis vulnerabilities, known as Meltdown and Spectre, affecting many modern microprocessors that were ...

Last Modified: 28 Oct 2020

Article ID: SLN308587

Two versions of Alienware Command Center appear after installing a new Alienware peripheral

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Description After connecting one or more Alienware peripherals (mouse, keyboard, headset) from 2016 to present, Alienware Command Center 5.x will be automatically installed on your system. If your ...

Last Modified: 18 Sep 2020

Article ID: SLN320603

Maximizing your Gaming Performance

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Optimize your System using SupportAssist Duration: 00:32 Closed captions: English only Dell gaming laptops and desktops are capable of rendering the incredible visuals that many modern games are ...

Last Modified: 10 Sep 2020

Article ID: SLN306723

Alienware System Overheats or Shuts Down

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Description High performance systems require proper cooling to keep up with your needs. This article walks you through best practices and basic troubleshooting for overheating problems. Supported ...

Last Modified: 08 Sep 2020

Article ID: SLN114853

Mouse Usage and Troubleshooting Guide

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When your Wired USB, Wireless USB, or Bluetooth® mouse is not working as it should, refer to the expanding section below that best matches the issue that you are having and follow the instructions.

Last Modified: 02 Sep 2020

Article ID: SLN305030


Manuals and Documents

Manuals, documents, and other information for your product are included in this section.


Regulatory Information

Regulatory Information for your product is included in this section. Learn More

Dell Alienware Aurora R7Regulatory Model D23MRegulatory Type D23M002

DELL Regulatory and Environmental Datasheet
DELL Regulatory and Environmental Datasheet

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Dell Alienware Aurora R7Regulatory Model D23MRegulatory Type D23M002

EUROPEAN UNION - CE Declaration of Conformity
EUROPEAN UNION - CE Declaration of Conformity

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Videos

Videos for your product are included in this section.See Video Tutorials

Using Windows Troubleshooters in Windows 10 96 Learn how to use native Windows 10 troubleshooters to fix common problems, resolve conflicts and restore functionality. Take a few minutes and learn about the new suite of solutions at your fingertips. Closed captions available in many languages
Featured Video 23 Mar 2020 08:58
Using Windows Troubleshooters in Windows 10 (00:01:36)

Learn how to use native Windows 10 troubleshooters to fix common problems, resolve conflicts and restore functionality. Take a few minutes and learn about the new suite of solutions at your fingertips. Closed captions available in many languages