Top Solutions

The most helpful knowledge articles for your product are included in this section.

Dell Computer Does Not Turn On or Boot Into Windows

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Is your Dell computer not turning on? Learn how to identify the symptoms of power, POST, video, or boot-related problem on your Dell desktop, all-in-one, or laptop. Find links to common troubleshooting guides to help recover your Dell computer.

Article ID: 000130881

Article type: Solution

How to Download and Use the Dell Operating System Recovery Image in Microsoft Windows

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Learn how to download the operating system recovery image for your Dell computer using a Windows-based computer. The Dell OS recovery tool provides an easy interface to quickly download and create a bootable USB drive to reinstall the operating system. Find information about how to download the recovery image, create a recovery USB drive to install the operating system on your Dell computer.

Last Modified: 13 MAY 2022

Article ID: 000123667

Article type: Solution

Factory Reset, Restore, or Reinstall Microsoft Windows on a Dell computer

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See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer.

Last Modified: 13 MAY 2022

Article ID: 000124379

Article type: Solution

How to Troubleshoot USB Issues

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This article provides information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions to troubleshoot USB issues.

Last Modified: 06 MAY 2022

Article ID: 000132048

Article type: Solution

Using, Troubleshooting and Resolving Driver Issues on your Dell Webcam

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This article provides information about how to fix camera and webcam problems in Windows 10, 8(8.1), and 7 and run the Dell computer diagnostics.

Last Modified: 06 MAY 2022

Article ID: 000124356

Article type: Solution


Manuals and Documents

Manuals, documents, and other information for your product are included in this section.

Handling swollen Lithium-ion batteries

Publish date: 19 OCT 2020
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Publish date: 19 OCT 2020

Alienware Area-51 Comprehensive Specifications

Publish date: 21 MAR 2013
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Publish date: 21 MAR 2013

Alienware Area-51 Service Manual

Publish date: 21 MAR 2013
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Publish date: 21 MAR 2013

Alienware Area-51 Alienware Desktop Manual

Publish date: 21 MAR 2013
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Publish date: 21 MAR 2013

Regulatory Information

Regulatory Information for your product is included in this section. Learn more about regulatory compliance

No regulatory information exists for this product.


Videos

Videos for your product are included in this section. See Video Tutorials

Featured Video 09 May 2022 01:35

How to replace a faulted hard drive on EX5000 (00:04:04)

In this video, we show you how to replace a faulted hard drive in your EX5000 system.