Top Solutions

The most helpful knowledge articles for your product are included in this section.

How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer

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This article provides information about how to troubleshoot and resolve overheating, thermal, intermittent shutdown and other heat-related performance issues on a Dell computer. Computers can restart, shutdown, or have performance issues due to excessive heat.

Last Modified: 25 JAN 2023

Article ID: 000130867

Article type: Solution

Resolve No Power, No POST, No Boot or No Video issues with your Dell Computer

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This article is a guide to identifying and resolving start-up or power issues with your Dell personal computer. (These include No Power - No signs of life, No POST - Diagnostic LEDs or Beeps, No Boot - Cannot load Operating System and No Video - personal computer starts but nothing that is seen on the display.)

Last Modified: 13 JAN 2023

Article ID: 000125609

Article type: Solution

How to Troubleshoot Power Issue on a Dell Desktop or All-in-One

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If your Dell desktop or all-in-one computer is not able to turn on, follow the troubleshooting steps to help you resolve power issues. Learn how to perform basic checks to identify why your computer is not able to turn on.

Last Modified: 13 JAN 2023

Article ID: 000125186

Article type: Solution

Dell Display Pixel Guidelines

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This article provides information about Dell's display resolution guidelines for LCD panels of Dell monitors and laptops. Learn what a dot or pixel is, what the Premium Panel Exchange is, how to identify a bright or dead pixel on the LCD panel and more.

Last Modified: 12 JAN 2023

Article ID: 000126004

Article type: Solution

Mouse Usage and Troubleshooting Guide

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When your mouse, whether wired or wireless, is not working as it should, see the information in this page to help resolve your issue. Learn how to troubleshoot a wide variety of problems you may face with your wired or wireless mouse.

Last Modified: 05 JAN 2023

Article ID: 000124626

Article type: Solution


Manuals and Documents

Manuals, documents, and other information for your product are included in this section.

Dell OptiPlex 960 Service Manual

Publish date: 23 JAN 2014
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Publish date: 23 JAN 2014

Dell OptiPlex 960 Setup and Features Information

Publish date: 23 JAN 2014
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Publish date: 23 JAN 2014

Dell™ Optiplex™ 960 Setup and Quick Reference Guide

Publish date: 23 JAN 2014
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Publish date: 23 JAN 2014

Intel® Active Management Technology v5.0 Administrator's Guide

Publish date: 17 MAR 2011
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Publish date: 17 MAR 2011

OptiPlex 960 Tech Sheet

Publish date: 17 MAR 2011
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Publish date: 17 MAR 2011

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