PowerVault ME4: Applications that use SMI-S protocol fail with controller firmware GT280R010-01

Summary: Applications using SMI-S fail to communicate with ME4 arrays upgraded to GT280R010-01. Update the controller firmware to GT280R011-01, available on Dell Support, to address the issue.

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Symptoms

Per SNIA, This hyperlink is taking you to a website outside of Dell Technologies. SMI-S defines a method for the interoperable management of a heterogeneous Storage Area Network (SAN). It describes the information available to a Web-Based Enterprise Management (WBEM) Client from an SMI-S compliant Common Information Model (CIM) Server.

It is An object-oriented, XML-based, messaging-based interface designed to support the specific requirements of managing storage device through Storage Area Network (SANs).

  • An application such as Stor2rrd test connection may report the following messages
/usr/bin/wbemcli: Cim: (5) CIM_ERR_INVALID_CLASS: Class not found
/usr/bin/wbemcli: Cim: (3) CIM_ERR_INVALID_NAMESPACE: Class not found
  • Using Powershell to register the SMI-S provider fails (SCVMM)
PS C:\Windows\system32> Register-SmisProvider -ConnectionUri https://q.r.s.t
cmdlet Register-SmisProvider at command pipeline position 1
Supply values for the following parameters:
(Type !? for Help.)
WARNING: Failed: Certificate Authority not recognized. 
Register-SmisProvider : Internal Error.
At line:1 char:1
+ Register-SmisProvider -ConnectionUri https://q.r.s.t
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Register-SmisProvider], CimException
    + FullyQualifiedErrorId : SmisConfigProv_GenericFailure,Microsoft.Windows.StorageManagementService.Configuration.Cmdlets.RegisterSmisProviderCommand

Cause

Dell has confirmed this to be an issue with firmware GT280R010-01.

Resolution

FIX:
Update the PowerVault ME4 controller firmware to version GT280R011-01.
 
Note: Do not update the PowerVault ME4 controller firmware to a version beyond GT280R011-01 if SMI-S functionality is needed, as SMI-S does not function with firmware GT280R014-01.

Affected Products

Dell EMC PowerVault ME4012, Dell EMC PowerVault ME4024, Dell EMC PowerVault ME4084
Article Properties
Article Number: 000207167
Article Type: Solution
Last Modified: 21 جمادى الأولى 1447
Version:  5
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