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PowerStore / PowerFlex / PowerMax: SNS export mount failure when using NFSv4

Summary: Upon creating a filesystem (FS) with an identical name to the SNS name, SNS export cannot be mounted via NFSv4.

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Article Content


Symptoms

Upon creating a filesystem (FS) with an identical name to the SNS name, SNS export cannot be mounted via NFSv4. 

Customer Impact:
SNS export via NFSv4 will fail to mount. As a result access the SNS links will fail and be redirected to link targets. 


This issue affects: PowerFlex, PowerMax, and PowerStore

Cause

This issue is due to SDNAS using a single namespace.

Resolution

Workaround:
Recreate the namespace with a different name. 
The FS name should be different from the SNS root hosting filesystem name.

Important: Use NFSv4 version mount option explicitly while mounting the namespace to avoid auto-failback to NFSv3.

Article Properties


Affected Product

PowerFlex Appliance, PowerMax, PowerStore

Last Published Date

27 Nov 2023

Version

5

Article Type

Solution